Product Director – eCommerce SaaS Platform

We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We move fast, deliver excellence, and win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve. We’re looking for people who act with urgency, accountability, and purpose; deliver high‑quality work with consistency and pride; collaborate effectively and elevate those around them; and focus on outcomes that drive impact and growth.

Responsibilities

Define Partnership strategy: develop and implement strategies to maximize partnership value and negotiate favorable commercial and business terms on new agreements and renewals.
Own Partnership management: serve as the primary point of contact for existing partners, monitor performance and value enabled, foster strong relationships, and ensure mutual success.
Work backwards from customer needs to define and develop outstanding product features that delight our customers.
Drive Cross‑functional collaboration: partner closely with our internal teams, including other product teams, engineering, sales, marketing and legal, to align partnership activities with broader business objectives.
Leadership & team development: build and lead a high‑performing team, providing mentorship, guidance, and professional development opportunities.
Risk management and compliance: proactively identify and flag potential risks in strategic partnerships, client relationships and product development.
Display your Adaptability: respond with agility to market changes and adjust strategies to maximize outcomes.

Qualifications

Education: Bachelor’s degree or equivalent practical experience.
Experience: Minimum of 10+ years of work experience in product development, account and partnership management, or business development in e‑commerce platforms or fulfillment/software/SaaS industry.
Skills/Knowledge:
- Experienced in driving successful products and exceptional outcomes for customers through effective stakeholder engagement.
- Puts the customer at the center of every product development.
- Thrives in solving complex problems and draws on creative solutions that deliver value to end users and generate demand in the market.
- Proven track record in hiring, leading, and retaining high‑performing partner‑management teams; comfortable working with C‑level.
- Extensive experience collaborating with cross‑functional teams, including account management, product management, program management, and business development.
- Technical orientation and a keen understanding of SaaS and APIs.
- Strong relationship‑building skills.
- Entrepreneurial spirit with a strong ownership mindset.

Compensation

The base range for this position is $200,000–$240,000 per year, with the actual pay dependent on your skills and experience as they relate to the job requirements.

Benefits

Provide the opportunity to grow and develop your career.
Offer an inclusive environment that encourages diverse perspectives and ideas.
Deliver challenging and unique opportunities to contribute to the success of a transforming organization.
Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs).

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws. All qualified applicants, including veterans and individuals with disabilities, are encouraged to apply.

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