Senior Product Manager

Join to apply for the Senior Product Manager role at Assured.

Base pay range: $170,000 – $200,000 per year.

About the Company

Assured is on a mission to modernize insurance. Claims processing is highly manual, involving phone calls, faxes, and gut instinct, costing billions of dollars a year. We provide software solutions that modernize claims processing for large insurers.

About the Role

We’re looking for a Sr. Product Manager who thrives at the intersection of product development and customer engagement. In this role, you’ll work closely with customers during the implementation process to ensure our solutions deliver value quickly and effectively. You’ll gather insights from real‑world use cases, partner with internal teams, and help shape the product by turning customer feedback into improvements.

Key Responsibilities

Engage directly with customers during implementation to uncover workflows, needs, and friction points that shape product direction.
Translate customer insights into product requirements, user stories, and prioritized backlog items.
Collaborate with engineering and design to build and ship features that improve customer adoption and long‑term success.
Define and track success metrics to evaluate feature effectiveness and inform iteration.
Ensure the product balances immediate customer implementation needs with scalable solutions for the broader market.

Qualifications

3–5+ years of product management experience in a fast‑growing SaaS company.
Prior experience in a customer‑facing technical role (TAM, Implementation Specialist, or Customer Success Manager) strongly preferred.
Demonstrated ability to translate complex customer needs into clear product requirements.
Proven track record of shipping impactful features in collaboration with engineering and design.
Excellent communication skills with both customers and cross‑functional teams.
Thrives in a fast‑paced, high‑growth environment.

Benefits

Competitive salary and equity package.
Comprehensive health care with HSA option.
Dental and vision insurance.
Life insurance at no cost.
Uncapped vacation days and paid holidays.
Family leave: maternity and paternity options.
401(k) with 3% employer match.
Health and dependent care flexible spending accounts.

Our Commitment

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will provide reasonable accommodations for disabilities in the application or interview process.

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