AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.

Position Overview

We are seeking a hands-on Technical Project Manager (OSS) to lead the delivery and implementation of an Operational Support System within a complex, vendor-driven environment. This role goes beyond coordination—you will actively drive deliverables, resolve blockers, manage acceptance processes, and contribute to technical workstreams.

You will serve as a critical link between internal cross-functional teams (e.g., engineering, operations, service delivery, and network operations) and external partners. The ideal candidate is equally comfortable with program delivery and technical depth, able to interpret architecture documents, support testing activities, and ensure successful execution across all project milestones.

Key Responsibilities:

Own and drive delivery obligations across all OSS program milestones
Maintain implementation plans and critical path tracking, identifying and resolving risks proactively
Manage deliverable acceptance processes, including review coordination and formal sign-offs
Lead User Acceptance Testing (UAT), including planning, validation of acceptance criteria, coordination, and final approvals
Serve as the primary operational interface with external vendors and partners
Identify scope gaps and manage change requests through appropriate review and approval workflows
Monitor service level commitments and initiate escalation when needed
Review technical deliverables to ensure alignment with functional and operational requirements
Coordinate infrastructure readiness activities with internal technical teams
Support data validation activities, including KPI definitions, configuration baselines, and monitoring thresholds
Contribute to requirements gathering, use case documentation, and acceptance criteria development
Identify integration dependencies and mitigate risks impacting delivery timelines
Maintain program documentation, including decision logs, meeting notes, action trackers, and status reports
Manage delivery tracking tools and ensure visibility into progress across workstreams
Ensure knowledge capture and documentation completeness across the program lifecycle

Qualifications

Education:

Bachelor’s or Master’s degree in Computer Science, Telecommunications Engineering, or a related field, or equivalent professional experience

Experience:

A minimum of 5+ years managing complex software or network infrastructure programs
Experience working with vendor-delivered projects, including milestone tracking, acceptance workflows, and SLA management
Prior technical experience (e.g., software engineering, systems engineering, network operations) is highly valued
Familiarity with OSS domains such as Fault Management, Performance Management, Configuration Management, Inventory, and Provisioning
Understanding of contract frameworks, change management processes, and service delivery governance
Working knowledge of cloud platforms, containerization, and CI/CD concepts
Experience with project tracking and collaboration tools

Preferred Qualifications:

Experience working in telecommunications or large-scale network environments
Familiarity with industry frameworks (e.g., TM Forum standards)
Exposure to OSS/NMS platforms or monitoring systems
Experience supporting system integrations and API-driven architectures

Soft Skills:

Strong ownership mindset with a proactive, results-driven approach
Proven ability to manage multiple priorities and track commitments with precision
Excellent problem-solving skills and attention to detail
Strong interpersonal and collaboration skills across cross-functional teams
Clear and confident written and verbal communication skills
Ability to build structure and clarity in evolving or ambiguous environments
Comfort engaging with both technical and non-technical stakeholders

Technology Stack:

Project & Program Management: Jira, Confluence, Microsoft Project or similar tools
OSS/NMS Platforms: Familiarity with industry-standard systems
Cloud & Infrastructure: AWS (working knowledge), Kubernetes (basic understanding), CI/CD concepts
Integration & APIs: REST APIs, event-driven architectures, messaging systems
Observability Tools: Monitoring and logging platforms (e.g., Grafana, ELK, or similar)
Documentation & Diagramming: Confluence, diagramming tools
Version Control: Git (basic knowledge)

Physical Requirements

Ability to work in a standard office or remote environment and use a computer for extended periods
Ability to participate in occasional after-hours support or incident response activities

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.

AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

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