Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.

Summary

The Technical Project Manager leads technical implementation projects for Avetta's customers, with a primary focus on Single Sign-On (SSO) configuration and API-based integrations. This role coordinates internal and external resources to drive projects from requirements through go-live, serving as the technical subject matter expert for the Implementation Team and as a trusted advisor to customers navigating complex technical setup.

Location & Working Arrangement

Candidates located within commuting distance of Avetta's offices in Lehi, Utah; Dallas, Texas; or Houston, Texas are strongly preferred, as this role follows a hybrid work schedule of three days in the office and two days working remotely each week. Exceptional candidates who do not live within commuting distance of one of these office locations may be considered for a fully remote arrangement.

Essential Duties And Responsibilities

Project Delivery

Own end-to-end delivery of customer technical implementation projects, with an emphasis on SSO configuration (SAML, OIDC) and API-based/custom integrations
Manage project scope, timeline, and change control to ensure on-time, on-budget delivery
Gather and document client requirements; recommend solutions aligned with best practices and industry standards
Provide regular project status updates and reporting to project management and/or Technical Project leadership

Technical Advisory

Serve as the subject matter expert on customer-facing technical solutions, particularly SSO and API integrations
Act as a trusted advisor to customers, guiding them through technical decisions and key considerations during implementation
Provide technical guidance and escalation support to the global Implementation Team

Cross-Functional Collaboration

Communicate effectively across the organization, interfacing with stakeholders at multiple levels of management
Collaborate effectively in a matrixed environment across Engineering, Product, Implementation and Customer Success
Support and help execute team process standardization and continuous improvement initiatives
Identify opportunities to leverage AI tools to improve delivery speed, quality, and internal processes

Travel

up to 10% of travel required.

Ideal Experience, Education & Training

3–5 years of experience in a client-facing technical implementation or project management role
Bachelor's degree in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent practical experience
Hands-on experience with Single Sign-On technologies (SAML, OIDC, or similar)
Experience with API-based integration and custom integration work
Experience with ticketing/collaboration systems such as Jira and Confluence
Strong understanding of SaaS delivery models and client management best practices
Excellent written and verbal communication skills
Salesforce experience or certification
Experience with analytics and reporting tools
Familiarity with localization considerations for global implementations
Topical understanding of the Health & Safety regulatory environment

Benefits

We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.

Equal Opportunity

Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.

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