Who We Are

Baton is Ryder’s in-house product development group focused on harnessing emerging technologies to redefine transportation and logistics. With $10B in freight under management, our technology reaches every part of the U.S. economy.

We design and ship category-defining software that enables Ryder and its 50,000+ customers—including some of the world’s most well-known brands—to plan and execute freight intelligently, efficiently, and cost-effectively. Our work includes everything from customer-facing software to the data platform that will power the next era of innovation at Ryder.

Baton’s mission: enable supply chain on autopilot. Ryder acquired Baton in 2022 to power its next wave of digital products. We operate at startup speed, with Fortune 500 reach. If you have a passion for solving complex problems and creating impact for the engine of the American economy, you’ll love it here.

Role

Product Design Manager

Location

Hayes Valley, San Francisco, CA

Job Description

We’re looking for a Product Design Manager to lead and grow a team of talented designers. This role is central to delivering high-quality, user-centered design across complex workflows. You’ll shape the end-to-end product experience, elevate design craft and systems, and play a key role in cross-functional strategy alongside Product and Engineering.

You’ll combine deep UX thinking with an eye for visual detail to deliver elegant solutions that drive measurable impact. The ideal candidate is a systems thinker, a strong design advocate, and an empathetic team leader who thrives in fast-paced, collaborative environments. If you’re excited about turning real-world logistics challenges into delightful and intuitive software, we’d love to hear from you.

Responsibilities

Lead and coach: Manage and mentor 2-4 designers, run crisp critiques, and build a career ladder that scales
Set the bar: Own the design system and raise quality through repeatable processes, design reviews, and data-driven decision making
Ship meaningful work: Partner with PM, Engineering, and ML Data Scientists to deliver end-to-end experiences for our core platform and new AI initiatives
Be the Voice of the User: Turn complex driver, dispatcher, and analyst workflows into simple, elegant UX that saves hours and gallons at scale
Measure & Iterate: Define success metrics, synthesize research + usage data, and rapidly prototype to validate ideas before they hit the road

Basic Qualifications

Design people leader: Managed 2-5 ICs and knows how to grow talent while keeping projects on track
Player-coach mindset: Comfortable switching between strategy, pixels, and Figma hotkeys
Bias for action: You default to “let’s build a v1 today” over “let’s schedule another meeting”
Depth in product design: 5+ years creating B2B SaaS or complex workflow products with a portfolio that shows both craft and systems thinking

Preferred Qualifications

7+ years of experience in Product Design
Exposure to logistics, transportation, or other heavy-ops domains
Start-up or high-growth experience; you thrive in ambiguity and wear multiple hats
Familiarity with AI/ML-driven UX patterns

Perks

Competitive salary and bonus structure
Annual bonus and Long Term Incentive Plan participation
Hybrid work schedule
401k with matching
Medical, Dental, and Vision health coverage
Employee Stock Purchase Program (15% discount to market value)
Hyper-stable, publicly traded enterprise
Collaborative, fun, and tech-forward office in Hayes Valley (San Francisco)

Compensation Range

The annual base salary range for this position is $184,000 - $245,000. Compensation will vary based on factors including skill level, proficiencies, transferable knowledge, and experience. In addition to base salary, Baton's full-time employees are eligible for an annual performance bonus.

Why You Should Join

Have an immediate impact: With Ryder’s existing customer base of 50,000+ companies and an internal headcount of 43,000, the scale and impact of our products will be large and far-reaching, from day one.
Opportunity to grow and lead in a Fortune 500 company: You’ll get to work in a rapidly growing, startup-like environment while having the stability and backing of Ryder and its full executive team.
Creative, fast-paced environment to solve impactful problems in Supply Chain: We’re going to design completely new tools for an industry that hasn’t been rethought in decades. And to do this, we need people who think differently.

Referral Information

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