Project Sales Manager

Department: Sales & Marketing

Employment Type: Permanent

Location: Canary Wharf, London

Description

Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.

We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all our stakeholders.

Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.

What you'll be doing

Targeting, appraising, training, motivation and personal development of site-based sales staff and office-based administration staff
Management and organisation of the Sales & Marketing suite and related administrative functions
Maintenance and compilation of all reservation records and sales activity
Manage sales team rota in line with business operating hours
Record and collate commission claim paperwork on due dates
Record, collate and maintain all staff records of holidays/sickness and any related information which the company may require
Ensure all sales related paperwork and systems are managed to the company’s standards and requirements
To research the marketplace and use the data to sell above the competition
To effectively manage a sales database to optimise sales opportunities
To generate potential sales leads in addition to those created by marketing activity
To apply effective selling skills in order to exceed required profitable sales targets
To progress secured reservations to completion
To anticipate and manage the threat of cancellation and minimise the cancellation rates
To ensure a smooth journey for the customer and the company during the legal process
To effectively manage all customers and deliver excellent customer service
To effectively manage and resolve any customer complaints
To represent Berkeley to the highest possible standards of business
Build team confidence, act on signs of stress early
Build strong commitment within the team to deliver the best outcomes for our customers
Gain buy-in from others using clear, concise communication
Build collaboration amongst team and peers, resolve issues swiftly
Share knowledge, coach and provide motivational feedback
Harness new ideas and realise change through the team
Manage the team’s workload to deliver the best quality outcomes first time
Harness information and people to make a positive impact on safety and the business

What you'll bring

Extensive knowledge and experience of New Homes/Residential Sales and Development market
Experience in collating market research and competitor analysis
Experience driving high performance from a team, ensures quality delivery is right first time

Why join us?

25 days annual leave, increasing with service to 33 days.
Health and wellbeing benefits including Private Medical Insurance.
Lifestyle benefits including access to an online discount platform.
Berkeley Foundation volunteer day.
Private pension plan.
Group life assurance.

The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.

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Project Sales Manager