Overview

Black Canyon Consulting (BCC) is searching for a Senior Product Manager to support the delivery and modernization of mission-critical, web-based digital resources for a federal government client. This role is responsible for guiding product strategy and execution across complex, data-driven systems that serve a broad and diverse user base.

The Senior Product Manager will work closely with a Product Owner and lead collaboration across Engineering, User Experience (UX), Quality Assurance (QA), and client stakeholders to define priorities, refine the backlog, and deliver incremental product releases. This is a highly visible role requiring strong communication skills, strategic thinking, and the ability to execute tactically in a fast-paced Agile environment.

Duties & Responsibilities

Product Strategy and Customer Advocacy

Lead cross-functional teams to define, prioritize, and deliver product features and enhancements aligned with business objectives, user needs, and technical constraints
Apply user research, usability findings, analytics, and stakeholder input to inform product decisions
Act as a strong advocate for end users, ensuring their needs are clearly understood and reflected in product requirements
Work with Business Analysts (BAs) to translate product vision and feature ideas into clear, actionable requirements, including user stories, acceptance criteria, and definitions of done
Manage prioritization within an evolving roadmap, balancing near-term delivery with long-term strategy

Agile Delivery and Cross-Functional Leadership

Partner closely with the Product Owner to support backlog refinement and prioritization
Work day-to-day with Agile teams (Engineering, UX, QA) to develop, iterate, and refine product capabilities
Actively participate in Agile ceremonies, including sprint planning, standups, reviews, and retrospectives
Monitor delivered functionality and quality, proactively identifying issues and driving resolution
Ensure alignment across internal teams and external stakeholders through clear communication and expectation management

Roadmapping, Planning, and Risk Management

Establish and maintain product roadmaps, timelines, and release plans aligned with stakeholder needs and program goals
Continuously assess risks related to scope, dependencies, technical feasibility, and resourcing
Work with leadership to identify and remove delivery barriers, including technical or process challenges
Coordinate across UX, Engineering, and Business teams to ensure appropriate staffing and sequencing of work

Metrics, Outcomes, and Continuous Improvement

Define and track success metrics, Key Performance Indicators (KPIs), and outcomes to measure product effectiveness and user impact
Use data and feedback to guide continuous product improvement
Ensure delivered solutions align with target architecture, technology strategy, and long-term maintainability
Promote a culture of continuous improvement, learning, and quality

Preferred Qualifications

Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent experience)
10+ years of experience supporting technical software or web-based product development
6+ years of experience as a Product Manager or Product Owner for digital products
Experience launching multiple products or major features, including ongoing optimization and improvement
Experience working on large, cross-functional initiatives in complex, policy- or data-driven environments
Proven experience using user research, customer feedback, and performance data to guide product decisions
Experience working with distributed or remote teams is a plus

Required Skills and Experience

Strong understanding of human-centered design and its integration with Agile delivery
Solid working knowledge of software development lifecycles and Agile methodologies
Demonstrated thought leadership in modernizing digital products or platforms
Excellent problem-solving, communication, and consensus-building skills
Ability to synthesize and reconcile competing priorities and stakeholder perspectives
Proficiency with Jira and Confluence
Excellent communication and collaboration skills

Clearance and Location Requirements

Must be able to obtain and maintain a Public Trust clearance
Must reside in and be authorized to work in the United States; candidates in the DMV area preferred
All work must be performed within the United States

Benefits and Salary

We attract the best people in the business with our competitive benefits package, including medical, dental, and vision coverage; a 401(k) plan with employer contribution; paid holidays, vacation, and tuition reimbursement.

We offer a competitive salary commensurate with experience and location. The targeted range for this position is $140,000 - $160,000.

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