Sr. Project Manager - Lean Digital Transformation

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Job Description – Medius Implementation & Automation Coordinator Role

Role Purpose

Drive the successful implementation, adoption, and continuous improvement of Medius solutions by providing project oversight, stakeholder coordination, automation enhancement, technical expertise, and training support to business and operations teams.

Key Responsibilities

1. Project Oversight & Governance

Monitor Medius implementation initiatives and ensure timely execution of project milestones.
Track project deliverables, risks, issues, and dependencies.
Prepare governance reports, status updates, and action trackers.
Coordinate with business, operations, and project teams to ensure successful implementation.

2. Automation & Continuous Improvement

Drive automation improvement initiatives within Medius to maximize touchless processing and Straight-Through Processing (STP).
Analyse automation maturity, identify process gaps, and recommend improvement opportunities.
Partner with operations and business teams to reduce manual interventions and improve process efficiency.
Track automation performance and benefits realization metrics.

3. Medius Functional & Technical Expertise

Serve as the Subject Matter Expert (SME) for Medius functionality and system capabilities.
Possess strong knowledge of Medius workflows, validation rules, posting logic, capture processes, and automation features.
Support configuration discussions, troubleshooting, testing, and issue resolution during implementation and stabilization phases.
Collaborate with technical teams to evaluate and implement system enhancements.

4. Coordination & Stakeholder Management

Facilitate communication between project, business, IT, and operational teams.
Organize workshops, implementation meetings, and requirement discussions.
Ensure timely resolution of open actions and stakeholder queries.

5. Documentation & Training

Facilitate the creation and maintenance of:
- SOPs and Work Instructions
- Process Documentation
- Training Materials
- Governance Reports
Coordinate and deliver Medius readiness training for GP agents and business users.
Track training completion and support change management activities.

6. Reporting & Analytics

Monitor implementation progress and automation performance through dashboards and reporting.
Analyze operational metrics and identify opportunities for process optimization.
Support post-implementation reviews and continuous improvement initiatives.

Required Skills & Experience

Strong understanding of Medius AP Automation Platform and invoice processing workflows.
Experience in S2P/AP Operations, SAP/HANA and Medius transformation initiatives.
Ability to drive automation maturity improvements and identify process optimization opportunities.
Knowledge of invoice capture, validation, workflow, posting, and exception management processes.
Strong stakeholder management, project coordination, and communication skills.
Proficiency in PowerPoint, Excel, reporting, and governance management.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

APMP-Practitioner Certification - Association for Proposal Management Professionals (APMP)Association for Proposal Management Professionals (APMP), ITIL Foundation Certificate in IT Service Management - AxelosAxelos, PRINCE2 Foundation - TrilexTrilex, PRINCE2 Practitioner - PeopleCraftPeopleCraft, SAFe Agilist - Scaled Agile, Inc.Scaled Agile, Inc.

Required Skills

Data Analytics, Digital Business Strategy, Lean Six Sigma (LSS), Process Consulting, Program Management, Project Management

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Lean Digital Transformation

Remote Type -

Hybrid

Work Shift -

Any (India)

Why join Genpact?
•   Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•   Make an impact – Help global enterprises solve business challenges that matter
•   Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•   Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
•   Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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