Business Systems Project Manager - 6 month FTC

About Cambridge Maintenance Services Limited

Cambridge Maintenance Services is a nationwide supplier of mechanical and electrical building services maintenance with over 34 years of experience in delivering its building services maintenance to the corporate, healthcare, education, retail, transport and manufacturing sectors. It also ensures optimum energy efficiency for every property portfolio it manages.

We are experts in delivering compliant, safe, and efficient workplaces. Our nationwide building services maintenance solutions span the corporate, healthcare, education, retail, transport, and manufacturing sectors. Using advanced technology and data, we provide cutting‑edge maintenance services that are trusted by major managing agents and independent clients alike. As a multi‑award‑winning business, our local teams are dedicated to providing personalised FM services that meet your specific needs.

Business Systems Project Manager

Job Description

The Business Systems Project Manager will take ownership of the final delivery phase of the MRI Evolution CAFM implementation at CMS. The project is past the initial design and configuration stages; the focus now is on completing outstanding development, executing data migration from a legacy bespoke CAFM platform, coordinating structured testing, and managing go‑live preparation and post‑go‑live hyper care.

This is a hands‑on project management role requiring close day‑to‑day engagement with MRI Software (the vendor), internal operational stakeholders, and the Mecsia Group IT function. The successful candidate will be comfortable managing multiple workstreams simultaneously, and holding vendors and internal teams accountable to plan.

The role reports directly to the Operations Director and is engaged on a fixed‑term contract basis for an initial period of six months, aligned to the anticipated project timeline through go‑live and stabilisation.

Key Responsibilities

Own and maintain the end‑to‑end project plan for the final delivery phase of the MRI Evolution implementation, tracking milestones, risks, and dependencies
Act as the primary day‑to‑day point of contact with MRI Software, driving completion of outstanding system development and configuration items
Manage the vendor relationship proactively, escalating blockers and holding MRI accountable to agreed timelines and deliverables
Facilitate regular project governance meetings with internal stakeholders and the vendor, maintaining clear action logs and status reporting
Lead the data migration workstream, coordinating extraction of data from the legacy bespoke CAFM platform and loading into MRI Evolution
Work with MRI and internal subject matter experts to define migration scope, data mapping, cleansing rules, and acceptance criteria
Manage migration rehearsals and validate data quality ahead of cutover
Define and manage the testing strategy, including system integration testing (SIT) and user acceptance testing (UAT)
Coordinate test planning, script preparation, execution, defect management, and sign‑off across operational and technical teams
Ensure defects are tracked, prioritised, and resolved in a controlled and documented manner prior to go‑live
Develop and manage the go‑live readiness checklist, cutover plan, and rollback contingency
Coordinate training delivery for end users and operational staff ahead of go‑live
Lead the post‑go‑live hypercare period, coordinating rapid issue resolution and escalation through MRI support and internal channels
Track and manage outstanding issues and enhancements through to closure
Produce a structured handover to business‑as‑usual support at the conclusion of the contract
Provide clear, concise project status reporting to the Mecsia CIO and senior stakeholders
Engage operational leaders at CMS to maintain business readiness and manage change effectively
Identify and manage project risks and issues proactively, escalating where appropriate

Location

St Ives, Cambridgeshire with travel to other Mecsia locations as required

Hours of Work

Monday - Friday – 6 month FTC

Essential Skills & Qualifications

Proven experience leading end‑to‑end ERP or equivalent business systems implementations (CAFM, FSM, or similar operational platforms)
Strong project management skills with demonstrable experience managing vendor‑delivered software implementations
Experience managing data migration workstreams, including legacy data extraction, mapping, cleansing, and cutover
Demonstrated ability to coordinate and execute structured testing programmes (SIT and UAT), including defect management
Experience managing go‑live preparation, cutover planning, and post‑go‑live hypercare
Comfortable working directly with software vendors and holding them accountable to delivery commitments
Strong stakeholder management and communication skills, with the ability to engage technical and non‑technical audiences
Structured, organised approach to managing multiple concurrent workstreams

Desired Skills & Qualifications

Experience with MRI Evolution or other MRI Software products
Background in hard facilities management, M&E engineering, or related field services sectors
Familiarity with CAFM or FSM platforms more broadly (e.g. Concept, Maximo, ServiceChannel, or similar)
Experience implementing systems in multi‑entity or acquisitive organisations
Exposure to middleware and system integration (API‑based or file‑based)

Qualifications (desirable, not mandatory)

Degree or equivalent professional experience in a relevant discipline

What we offer

360 wellbeing access and retail discounts
Enhanced paternity and maternity scheme
Opportunities for development and progression

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