Overview

As a Principal Project Manager, you will lead end-to-end deployments of Celonis technology for our largest customers, driving measurable value. You’ll articulate Celonis’ Services offering in collaboration with Sales and Partners, shaping statements of work during pre-sales and ensuring customer satisfaction. You will guide complex, multi-project programs, manage scope and timelines, and mentor delivery teams to follow Celonis methodologies. This role sits at the intersection of domain expertise, technology delivery, and executive-facing communication, offering significant impact on customer outcomes and transformation.

Pay / Benefits

Restricted Stock Units (RSUs) and merit-based refresh grants
24 weeks parental leave for primary carers, 12 weeks for supporting carers
Unlimited PTO and generous global PTO
Flexible hybrid work model
learning framework and dedicated learning platform
Wellhub subsidies and mental health support

Responsibilities

Lead complex transformational customer programs and shape the desired outcome
Plan, schedule, and manage project timelines from kick-off to training
Maintain detailed plans, budgets, risks, and issues across multiple projects
Collaborate with executives, process owners, and technical teams to ensure successful implementation
Serve as primary contact for feature requests and escalation of issues
Provide regular project status updates and maintain accuracy in the PSA system
Proactively manage and escalate risks to minimize impact on delivery
Mentor implementation teams and partner resources to follow Celonis methodology
Contribute to continual improvement of Celonis Services methods and domain expertise

Key requirements

Client-facing project management experience in enterprise software implementations
Strong PM disciplines: planning, risk/issue/action logs, problem resolution with customers and executives
Excellent communication and stakeholder management skills
Experience leading onshore and offshore consulting teams
Experience in positioning services, writing proposals and statements of work
Experience with ecosystem partners and managed co-delivery
Ability to manage customer expectations and deliver analytical value
Willingness to be certified in Celonis products
Project management certifications (PMP, Prince2, or Safe/Agile)
Bachelor’s or Master’s in related field (as stated)

strong communication
stakeholder management
consulting mindset
enterprise software implementations
risk/issue management
project planning software usage

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