Chapel

Chapel is an independent content and creative agency, specialising in B2B communications. We create, produce and deliver standout work for some of the world’s biggest brands. We are passionate about the work we do, the people we work for, and building a thriving culture for our team.

The Role

This role involves working directly with one of our clients. We share a long-standing partnership with this client that we value highly, and we take pride in supporting their team by embedding Chapel's expertise at the heart of what they do.

You’ll be based full-time within our clients in-house creative studio managing engaging global campaigns that connect brands with travellers around the world.

This is a great opportunity for someone with project management and campaign experience who thrives in a fast-paced, ambitious creative environment — representing Chapel and delivering excellent in-house service to a thriving client.

Responsibilities

Coordinate the delivery of media campaigns from briefing through to launch.
Build and maintain project plans, timelines, trackers and documentation.
Brief and work closely with copywriters and designers.
Attend and confidently contribute to team meetings, status calls and internal WIPs.
Be a day-to-day point of contact for project queries and updates.
Maintain campaign tracking tools including trafficking workbook, spreadsheets and project timelines.
Raise risks, flag blockers and help keep projects moving.
Spot additional opportunities for Chapel to support our client with their ongoing creative work to grow the account and further our ongoing partnership.

Experience

Working within a creative environment, briefing creatives and managing creative projects.
Excellent organisational skills with exceptional attention to detail.
Comfortable managing multiple projects and deadlines simultaneously.
Strong communication skills with confidence speaking to clients and presenting project updates.
A methodical approach and enjoyment of structured, repeatable tasks.
Strong administrative skills and confidence working with spreadsheets, trackers and documentation.
Ability to problem-solve and stay calm under pressure.
Comfortable working collaboratively across creative, strategy and development teams.
Proactive mindset with a willingness to learn new digital tools and platforms.

Nice to haves

Direct experience managing media campaigns.

Personal attributes

Friendly, approachable and confident communicating with colleagues and stakeholders.
Naturally organised and dependable.
Takes pride in accuracy and delivering work to a consistently high standard.
Finds satisfaction in well-organised processes and delivering consistent, high-quality work.
Happy owning recurring tasks and understands that consistency and attention to detail are just as valuable as creative thinking.
Positive, adaptable and always willing to help the wider team.
A "can do" attitude with a genuine enthusiasm for learning and developing within a creative environment.

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