Principal Program Manager

Corpay is looking for a Principal Program Manager to join our Corporate Payments division. In this role, you will own the end‑to‑end implementation of our largest, most complex enterprise clients – managing multi‑workstream programs from discovery through handoff, serving as both a strategic advisor and hands‑on project driver. You will work directly with client and Corpay executives, coordinate cross‑functional teams, and build the documentation and templates that allow our enterprise implementation practice to scale. This role requires deep project management experience, executive presence, and a direct background in SaaS professional services or product delivery. It reports to the Senior Director of Implementations and is based in Brentwood, TN with approximately 25–30% client travel.

How We Work

As a Principal Program Manager you will work remotely but are expected to visit the Brentwood, TN location as required. Corpay will set you up for success by providing formal, hands‑on training.

Role Responsibilities

Project Management

Lead planning inclusive of discovery, dependency identification, risk management, and resource coordination; own the program plan in project management tools from kickoff through delivery
Collate and manage Corpay’s cross‑functional project plan across Vendor Enrollment, Integrations, Product, and Client Success/Service Delivery workstreams to ensure on‑schedule delivery
Apply the appropriate project management methodology for each client engagement to optimize execution

Consultative & Solution‑Oriented

Act as a trusted advisor who can dynamically review, document, and interpret a wide range of client requirements
Manage project scope and client expectations using statements of work, solution capabilities, and cross‑functional team perspectives

Executive Presence

Demonstrate executive presence with the ability to operate at both the executive and working‑team level, adapting communication style and content accordingly
Influence and collaborate effectively across all organizational levels, with clients, and with third parties – in virtual and on‑site settings

Process Design & Documentation

Build enterprise implementations as scalable programs with repeatable documentation and templates that support growth over time

Strategic Relationships

Establish and maintain relationships with internal teams and stakeholders to manage current and future enterprise implementations
Act as a client advocate for Corpay’s most strategic accounts across Support, Relationship Management, and Product capabilities

Qualifications & Skills

4‑year degree in Business Administration, Finance, or a related field; or equivalent experience
10+ years of experience in Project Management, Business Analysis, Consulting, or related functions with demonstrated ownership of project planning, materials, and risk mitigation
PMP or equivalent project management certification required
Direct experience in SaaS professional services, implementation, or product delivery
ERP integration experience with systems such as NetSuite, Sage, Microsoft Business Central, Acumatica, Blackbaud, and Vista
Financial forecasting, reporting, and portfolio budget management experience
Travel flexibility: ability to travel approximately 25–30% for client engagements

Benefits & Perks

Medical, dental, and vision benefits available the 1st month after hire
Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
Robust PTO including major holidays, vacation, sick, personal, and volunteer time
Virtual fitness classes offered company‑wide
Employee discounts with major providers (wireless, gym, car rental, and more)
Philanthropic support with local and national organizations
Fun culture with company‑wide contests and prizes

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

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