Brief Description

The Program Director serves as the leader of the program, contributing to the creation of an environment that enables CRi to fulfill its mission and meet or exceed its goals. The Program Director is responsible for ensuring the highest standards of care and overall wellbeing for individuals with intellectual and developmental disabilities (IDD) while maintaining a positive, safe, and supportive work environment for staff. The Program Director must be an effective communicator who clearly articulates CRi's mission and philosophy to all members of the program or service. The Program Director will support and encourage staff members to act with appropriate authority and responsibility, fostering a culture of professionalism and collaboration. The Program Director is accountable for the quality of care, health and safety of individuals, and the physical environment of the program(s) they oversee.

Principal Duties and Responsibilities

Budget Management: Oversee the development and management of the program budget. Serve as financial stewards of operational input and output outside of simple expenses such as ownership of fee agreement renewal documentation and/or Medicaid reimbursement overages and plan development.
Facility (Home/Program) and Equipment Oversight: Ensure the program’s facility and equipment meet CRi’s standards (Operating), and collaborate with the Property Team for maintenance and procurement needs.
Staff Interviewing and Evaluation: Conduct structured interviews with DSP candidates to assess their qualifications, experience, and alignment with the organization’s values, while documenting outcomes and providing recommendations to HR and management.
Staff Supervision and Development: Provide leadership and support to staff, ensuring appropriate training, development, and performance evaluations are conducted regularly. Proven mentor of staff and their skill development.
Staffing and Scheduling: Ensure the program is adequately staffed. Maintain positive control over who enters the program. Participate in shift coverage as required/necessary.
Agency Liaison and Family Communication: Serve as the initial point of contact and liaison for families, public and private agencies, and the community, maintaining strong communication and fostering positive relationships.
Collaborates with External Agencies: Coordinate with external agencies to ensure continuity of care and service delivery for individuals in the program, including facilitating access to needed resources such as Medicaid, local food banks, and other necessary services.
Accurate Record-Keeping: Ensure that all program records are maintained accurately and in compliance with applicable regulatory bodies, including but not limited to CARF, HCBS, DMAS, VDH and/or DBHDS. Ensure that all service-related documentation, including training logs, incident reports, and service delivery records, is up-to-date and fully compliant with regulations.
Other Job Functions: Rotating On-Call Responsibilities: Serve in a rotating on-call capacity, addressing emergencies, staffing needs, or other program issues as they arise outside of regular working hours.
Other Duties as Assigned: Perform any additional tasks or responsibilities as assigned by the Clinical Director or their designee to support the needs of the organization.

Requirements

Minimum Qualifications Required

Five years of documented experience working directly with individuals who have intellectual/developmental disabilities.
A minimum of 1 year of experience in a supervisory, leadership, or management role.
Valid driver’s license with an acceptable driving record.

Desired Qualifications

Curates an environment that lends to being an incubator of innovation for all facets of the program operations and the wellbeing of those supporting (staff and individuals).
Dynamic and autonomous thinker.
Proactive, organized leader that exhibits calm demeanor and well-constructed approach to obstacles.

Physical Demands

Reliable transportation for travel to program sites in Virginia (Northern VA and Richmond).
Requires light and/or heavy lifting, repetitive bending, and the ability to see, hear, and move with ease.
Must be able to climb, bend, stoop, push, lift, pull, reach, sit, and walk for extended periods of time.
Recommendations for accommodations for physical demands listed should be provided.

Working Environment

Programs and community locations throughout CRi’s service areas, including Richmond
Office environment.

Supervision Exercised

Direct Support Professionals and Team Leads.

Supervision Received

Under direct supervision of the Senior Director of Clinical Services or designee.

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