Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Cvent has multiple opportunities in our Tyson's Corner, VA office for Project Managers on the Integrated Events Professional Services Team supporting clients leveraging Cvent’s Onsite and Virtual Solutions.

We are seeking a highly organized and client-focused individual who excels at multitasking and has a proven track record of meeting performance metrics in their current role. The ideal candidate is tech-savvy, proactive, and has a keen interest in event technology solutions. Strong analytical and problem-solving skills are a must, along with effective communication abilities and the talent to build constructive relationships.

At Cvent, we offer a diverse, collaborative, and open work environment where employees work closely with active members of the market’s thriving tech and event communities.

Responsibilities

Serve as the main contact for clients, managing their pre-event and onsite or virtual experience using the Cvent Platform
Directly support and consult with clients on how to best leverage Cvent’s Virtual and Onsite Solutions
Manage several concurrent projects while adhering to project milestones and internal metrics
Provide advice, consultation, and training to clients based on industry best practices
Offer best-in-class technical support backed by timelines created specifically for each project
Communicate effectively with diverse internal and client stakeholders to strengthen relationships
Act as a liaison between clients and suppliers to quote, order, and ensure successful delivery of onsite event materials and hardware
Configure, test and troubleshoot event specific technology prior to and onsite at client events to ensure success
Work, alone or with a team, onsite to ensure success on the day of the event - up to 40% travel required
Requires a Bachelor’s degree or 3+ years of customer success or event planning experience
Preferred experience in event industry or onsite technical support
Excellent written and verbal communication skills
Ability to multi-task in a dynamic, fast-paced, entrepreneurial environment
Ability to integrate knowledge across disciplines to ensure event execution success
Ability to work with and manage a team to achieve goals
Ability to excel at developing relationships both virtually and in-person
Strong understanding of the onsite event management experience
Strong business acumen, ethics, emotional intelligence, and high integrity
Able to lift at least 50 pounds such as large boxes, printers, etc.
Experience with helpdesk systems, CRM software and project management tools (e.g., Smartsheet, Salesforce, MS Office Suite, Slack)

Physical Demands

Multiple positions may be filled from this announcement.

We are not able to offer sponsorship for this position.

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