The Sr. Global Product Manager, Instruments & Software will be the primary driver of the strategic direction and growth for the Solutions Business Unit’s flow cytometer business (instrument, acquisition analysis software, service, and related instrument consumables). S/he is responsible for managing and executing the product and market development including marketing analysis, strategic planning, new product commercialization, marketing communications, and life‑cycle management of assigned products. The portfolio consists of the Cytek flow cytometers and associated software focused on instruments and workflows found outside of flow cytometry core facilities.

Essential Duties And Responsibilities

Manage the marketing strategy and execution of the flow cytometer cell analyzer business as it relates to the Cytek Biosciences brand, product portfolio, and services
Development and execution of primary VOC / market research surveys / questionnaires to inform product development and product requirements for new product offerings in the RUO instrumentation space, with focus on flow cytometry
Develop and deliver product requirements for new instruments and software by leveraging industry experience, voice of customer feedback, primary / secondary market research
Formulate and develop customer requirements based upon external user insight, and jointly with R&D, translate customer requirements into specific and measurable product requirement specifications
Participate in core team meetings throughout product development to ensure customer requirements are met
Develop commercialization and launch plans and materials prior to market launch of any new instrument or software products
Work collaboratively with other internal stakeholders to ensure integration with reagent and bioinformatics business goals
Develop, implement and manage new and/or existing products in a portfolio by writing and implementing product marketing plans, participating as the business lead on product development teams, and providing data related to competitors, the market, product positioning, revenue and unit forecasting, and pricing strategies
Develop recommendations and create business cases for new products and actively manage their commercialization and lifecycle post launch
Produce and drive credible regional market‑based forecasts. Size market opportunities and profit targets for assigned product portfolio
Generate and nurture leads, grow brand recognition, and stimulate interest in Cytek analyzer products through effective content marketing
Identify and create effective promotional collateral marketing pieces and fine tune those pieces using ROI analytical tools
Work with global teams to identify and coordinate relevant conferences/tradeshows
Coordinate with domestic and international business units to ensure consistency with marketing communications activities and plans
Responsible for growing customer engagement through user meetings, webinars and working with Content Marketing to create web‑based tools
Actively engage with R&D, Operations, Quality, Regulatory, Field Service, Sales, and Finance departments by providing marketing input on potential new products or product enhancements
Develop and implement Sales Training tools and programs for relevant products
Maintain knowledge of industry trends and competitive activity relevant to the assigned product globally
Coordinate the Collaborations Manager and technical/field application specialists to identify collaborators for generation of white papers, data sheets and publications relevant to the assigned product
Interface with RUO Instrument, Clinical, Bioinformatics, and Reagent Marketing teams to help create global marketing plans and marketing budgets

Requirements & Qualifications

Bachelor’s degree in Biology, Chemistry, Biochemistry or related discipline, or the equivalent education and experience are required
3+ years of product management experience in a related field, including product management and product launch experience in the RUO laboratory instrumentation field required
2+ years experience in field sales, junior product management, or regional marketing required
M.B.A. preferred
Practical experience in common research cytometry applications including apoptosis, cell health, cell counting, cell cycle is preferred
Working knowledge of various lab and organizational types, including academic labs, cell therapy manufacturing, clinical research organizations is ideal

Additional Skills And Competencies

Cross‑functional team player that can manage and interact with global teams
Has the ability to work within a diverse team and contribute to a positive work environment
Demonstrates ability to influence stakeholders in other functions
Has analytical skills, especially the ability to generate alternative solutions and manage risk by identifying criteria for trade‑off decisions and facilitating difficult conversations
Acts as a mentor/role model for team members
Demonstrates understanding of company’s external customer needs and how they affect business unit products and services
Builds and maintain relationships with customers and key opinion leaders
Self‑motivated and a driving force of execution in their current or past organizations
Able to complete tasks by leveraging relationships and establishing goals
Willingness to be flexible and adaptable in a complex, dynamic environment
Able to adapt to changing needs and parameters caused by time, budget, or other constraints typical of a newly formed business and markets
Flow cytometry analyzer and/or sorter experience required
4-5+ years experience in a similar product management, marketing, or business development role including experience in managing a product line, pricing, and forecasting and supply/demand responsibility
Strong customer focus with a demonstrated track record of successful customer interactions
Strong communication (written and verbal), interpersonal, relationship building, analytical, project management and planning skills are necessary to be successful in this position. Strong presentation skills
Proven ability to see new business opportunities and meet aggressive objectives and develop strong working relationships

Physical Demands And Work Environment

Able to travel at least 25% of the time

Cytek is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, gender identity, sexual orientation, national origin, genetic information, disability status, veteran status, or any other characteristic protected by law.

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