Join us and work with some of the world's most ambitious businesses to embed data & AI literacy at scale. At Data & AI Literacy Academy, we transform how people connect with data, making it accessible, relevant and empowering for every enterprise employee. Joining Data & AI Literacy Academy means being part of a mission-led team helping individuals and organisations unlock their potential through confidence, culture and clarity.

About the Role

As a Senior Project Manager, you will play a key role in the successful delivery of our data & AI literacy programmes for complex organisations and programmes. You’ll own the end-to-end delivery plan for your portfolio of accounts, coordinating timelines, stakeholders, and resources to make sure every programme lands on time, on budget, and to the standard our clients expect.

Working closely with our Customer Account Executives, Learner Success team, and Communications team, you’ll be the operational backbone that turns a signed contract into a smoothly run, high-impact learning experience. You’ll manage risk proactively, keep clients informed at every stage, and continuously look for ways to improve how we deliver. You’ll also support and coach other Project Managers on delivery processes, given the complexity of the organisations and programmes you manage.

What You’ll Do

Own and manage delivery plans for a portfolio of complex client programmes, from kick-off through to completion
Build and maintain project schedules, tracking milestones, dependencies, and risks
Act as the primary delivery point of contact for clients, providing regular updates and managing expectations
Coordinate internal resources; Communications team, Learner Success, to ensure timely delivery
Identify and manage project risks, escalating and resolving issues before they impact outcomes
Maintain accurate programme documentation, trackers, and reporting
Support continuous improvement of delivery processes and playbooks
Coach and support other Project Managers on delivery processes and best practice
Contribute to a positive client experience that supports renewal and expansion opportunities

What We’re Looking For

Proven experience in project or programme management, ideally in a client-facing or professional services environment, managing complex organisations and programmes
Strong organisational skills with the ability to manage multiple concurrent projects
Excellent communication skills, comfortable working with senior stakeholders
A proactive, solutions-focused approach to problem-solving
Experience with project management tools and structured delivery frameworks
Experience coaching or mentoring other Project Managers
Comfortable working in a fast-paced, evolving environment where you can take ownership and grow quickly

Why Join Us?

Join a collaborative team that values rigour, clear communication and continuous improvement
Own real client portfolios from day one, with the autonomy to shape how delivery runs, not just execute someone else's plan
Fully hybrid working model, with one two-day onsite session per month in Birmingham
Work in a fast-paced, evolving environment where you can grow quickly and take on more scope as you prove yourself

Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.

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