The Director of Product Support Sales and Sales Operations is chiefly tasked with leading the Product Support Sales Team and overseeing the Prime Product Inventory Control, Heavy Equipment Rentals, and Pre-Owned Equipment Operations.

Leadership of the Product Support Sales Group, which includes recruitment, hiring, and goal setting
Management of Prime Product Sales Support Functions across New, Pre-Owned, and Heavy Equipment Rentals
Setting and overseeing budgets and objectives
Driving and delivering results, as well as reporting and communicating progress concerning goals
Taking necessary corrective actions as required
Fostering relationships with industry partners
Mentoring and leading team members
Full responsibility for results
Deep understanding of the field's concepts and principles
Performing complex tasks with some discretion in deciding appropriate processes
Leading and directing the work of other employees, with authority over personnel decisions
Supervision may be provided via a team of subordinate supervisors and/or managers
Administering departmental policies and procedures, evaluating results and performance, and aiding in the development of new or modified budgets, strategic plans, or policies
Typically requires a bachelor's degree and at least 8 years of experience, including some prior management experience
Leading and directing the work of other employees, often through a team of subordinate managers and directors
Responsible for personnel actions, including hiring, performance management, and termination
Accountable for aligning departmental strategy or direction with the overarching goals of the organization
Developing policies, practices, and procedures that significantly impact the organization.

Education

Required

Bachelors or better in Business or related field.

Experience

Required

5 years of sales experience in heavy equipment or related industry required.
Previous management experience
History of setting budgets and goals with the expectation of not only meeting but exceeding

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Head of Product Support Sales & Operations

Director of Product Support Sales and Sales Operations