Overview

In this role you will drive successful customer integrations and migrations for Duetto's Technical Services team. You will oversee CRS integrations, PMS migrations, and Company Migrations, ensuring accurate data transfer and aligned configurations. You will coordinate with cross-functional teams, manage complex enterprise projects, and communicate progress to customers and internal stakeholders. This role offers the chance to shape enterprise hospitality technology deployments and deliver speedy, reliable service to clients.

Responsibilities

Lead CRS Integrations connecting customers to Duetto
Oversee PMS Migrations between PMSs
Manage Company Migrations during ownership changes
Ensure accurate data transfer and aligned configurations
Identify and address technical challenges during migrations/integrations
Prepare and deliver status reports to customers and internal stakeholders
Document implementation workflows and share best practices

Key requirements

5+ years managing customer-facing technical implementations
Experience with large, enterprise-level project management engagements
Ability to manage multiple, complex projects simultaneously
Strong analytical and problem-solving skills
Experience in a global, cross-functional team environment
Enthusiastic and creative leadership

collaboration
communication
leadership
PMS integrations
CRS integrations
Salesforce

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