Are you passionate about Mercedes vehicles and excited by the opportunity to help shape the future of a rapidly growing eCommerce business? At FCP Euro, we’re looking for a Mercedes Product Director to own and grow the Mercedes business through assortment strategy, catalog optimization, customer experience improvements, and operational execution within one of the fastest-growing areas of our business.

This is a business leadership role focused on accelerating profitable growth, expanding market share, enhancing the customer experience, and evolving how we scale the Mercedes business across Product and Catalog. You will partner cross-functionally across the organization to strengthen assortment, improve operational execution, and help deliver a best-in-class experience for Mercedes owners and enthusiasts. The role will also help shape make-level product marketing, customer engagement, and market penetration strategies that strengthen brand affinity and drive long-term growth.

Customer service is deeply rooted in our core values. FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs while continuously improving how customers discover, evaluate, and purchase products online.

If you are passionate about Mercedes, thrive in fast-paced environments, enjoy solving complex operational and customer problems, and want to help build a best-in-class automotive eCommerce experience, we want to hear from you.

Responsibilities

Strategic Business Ownership

Own and grow the Mercedes-Benz business through assortment strategy, catalog optimization, profitability management, chassis platform expansion, and customer experience improvements
Balance revenue, margin, inventory, and customer considerations to drive long-term business performance
Define and execute strategic priorities that strengthen market position and customer experience
Drive platform and Marketing Penetration Strategy execution, including assortment expansion or rationalization, fitment optimization, and lifecycle management

Market & Portfolio Strategy

Identify growth opportunities through customer insights, market trends, competitive analysis, and vendor partnerships
Partner with Content Production, Digital Marketing, and Promotional Marketing to strengthen assortment, improve customer experience, and grow market share
Source and evaluate new suppliers, brands, and product opportunities for our Mercedes-Benz customer
Support collaborative vendor strategies, Quarterly Business Reviews, and assortment planning initiatives

Product & Catalog Leadership

Lead and develop the Mercedes Product team through clear prioritization, accountability, operational rigor, coaching, and cross-functional collaboration
Drive initiatives focused on:
1. Catalog optimization and fitment quality
2. Attribute and content improvements
3. Curated kits and upfitting opportunities
4. Product findability and merchandising improvements
Partner closely with Catalog & Digital Merchandising leadership to improve search, navigation, content, and customer-facing product experiences
Ensure initiatives are operationalized effectively with measurable outcomes

Cross-Functional Leadership & Execution

Lead initiatives across the organization that improve operational execution, scalability, and customer experience
Drive accountability and execution from concept through implementation
Identify and remove operational bottlenecks impacting throughput, scalability, or customer experience
Partner with Technology and Catalog teams to improve workflows, tools, and operational processes

Customer Experience & Product Discovery

Advocate for the customer throughout the shopping experience
Partner with Catalog & Digital Merchandising teams to improve product discovery, search relevance, product content, kits, and customer confidence throughout the shopping journey
Support initiatives that improve conversion, customer trust, and technical education through richer product experiences and merchandising strategies
Help shape customer-focused experiences through technical content, kits, diagrams, and vehicle-specific merchandising

Experience and Skill Requirements

5+ years of experience in Product Management, Category Management, Merchandising, eCommerce, or a related field
Proven track record of driving revenue growth, profitability, operational improvements, and customer experience enhancements
Strong business acumen with experience balancing revenue growth, profitability, customer experience, and operational scalability
Demonstrated ability to lead cross-functional initiatives from strategy through operational execution
Strong analytical and strategic thinking skills with the ability to translate insights into action
Experience working within complex catalog, eCommerce, or high-SKU environments preferred
Strong organizational, communication, and project management skills
Ability to balance strategic thinking with operational execution
Experience developing scalable processes and improving operational workflows is preferred
European automotive aftermarket experience, particularly Mercedes-Benz, strongly preferred

Benefits and Perks

Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees. Company HSA contribution.
120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Time plus Company Holidays
401k with Company deposit and match.
Discounted prices on our catalog of European car parts!

Compensation

This is an exempt salaried role with a base salary of $110,000 - $160,000 depending on experience, with a total compensation opportunity of $125,000 to $180,000 annually.

FCP Euro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any kind on the basis of race, color, religion, sexual orientation, sex, gender identity or expression, national origin, cultural heritage, ancestry, political belief, age, marital status, family status, pregnancy, physical or mental disability, intellectual disability, learning disability, veteran status or any other characteristic protected by the law.

#J-18808-Ljbffr

FCP Euro Inc. Project Manager Jobs

Latest Jobs

Mercedes eCommerce Product Director - Growth & Experience

Mercedes Product Director