Leads an Agile program to deliver business solutions to customers and stakeholders.
They build relationships and influence leadership, customers, architects, and other stakeholders to convert solutions into realizable business value.
The Product Manager is responsible for identifying customer needs, defining and refining value streams and program epics into features, prioritizing and sequencing them on the program roadmap, and working with Product Owners to translate features into user stories that satisfy the program and product solution vision.
Responsible for identifying customer needs, defining and refining value streams and program epics into features, prioritizing and sequencing them on the program roadmap, and working with Product Owners to translate features into user stories that satisfy the program and product solution vision.
Define feature acceptance criteria and the definition of completion/release to the customer.
Collaborates with the IT Solution Architect, Business Architect, and Epic Owner to break down epics/capabilities into program features.
Convert solutions for one or more epics into features defined and refined within the program backlog and prioritized and sequenced on the program roadmap.
Manages the delivery of business value through prioritized features and enablers working through the program Kanban and the program backlog to ensure there are adequate ready features in the backlog at all times.
Leads and collaborates with Product Owners on understanding features to translate into stories for the appropriate team backlog(s) within the Agile Release Train.
Leads feature definition and refinement, including establishing feature acceptance criteria.
Understand the specific customer and stakeholders' needs, collaborate with business and technical architects and value stream leadership to define solutions with portfolio strategy in mind.
Works with system and solutions technology members to influence decision making and sequencing of key technological initiatives that will lead to product delivery.
Contributes to and help lead program planning by defining and presenting the business intent, planned features, and highlighting any known dependencies and milestones throughout the next program increment.
Leads the program increment demo to evaluate business value delivered against the business intent and inspect and adapt the product or solution for the next program increment.
Collaborates with Product Managers supporting other programs and value streams to determine cross-program impacts, interdependency of work and priorities, and a plan for communication, coordination, and delivery of a larger solution.
Provides input and feedback to Epic Owners on new and existing epics, with customer needs in mind.
Communicates with stakeholders on the progress of solutions and maintain epics and features in required agile planning tooling solutions.
Perform other duties as assigned.

Requirements

Master’s degree in Science, Technology, Engineering, or Math required plus 5 years of demonstrated technical experience as a system user subject matter expert. As an equivalent alternative, the employer will accept a Bachelor’s degree or equivalent* in Science, Technology, Engineering, or Math required plus 7 years of demonstrated technical experience as a system user subject matter expert. The position requires experience with:

Three (3) years as a project lead responsible for breaking down complex projects into solutionable deliverables.
A minimum of three increments (30 weeks) working as a Product Manager in an Agile environment is also required.
Expertise in data flow analysis, systems integration, logistics operations, and cross-functional collaboration.
Knowledge of Agile and Lean values/concepts and scaling with SAFe framework required;
Demonstrated solutions based thinking with the ability to break down complex concepts into understandable, smaller and sequential deliverables;
Strong influencing skills to guide leadership, Business Architects, Product owners, Agile Release Trains, and all stakeholders to understand vision, resources, priorities and definition of completion/release;
Strong ability to tailor communications of complex concepts to all levels in an understandable manner;
Technical knowledge as a system user to understand IT system and priorities as it relates to features and iteration requirements;
Business acumen and ability to understand the larger company strategy.
Software skills, including use of Microsoft Office and web-based applications.

In addition to the required degree, an advanced related degree may offset experience requirements. Some travel required (<10%, twice a year maximum to FedEx corporate headquarters in Memphis, TN, for Product Workshops). This position will be hybrid in Moon Township, PA and candidates must live within a 50-mile radius. This position is hybrid, meaning that employees will be required to work at a FedEx office location up to several times per week. *Employer will accept one (1) year of directly related experience in lieu of one (1) year of education as a Bachelor’s degree equivalent.

EEO Statement

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact

Applicants have rights under Federal Employment Laws:

Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

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