About CareScout Insurance Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system – enabling individuals to move gracefully along the aging continuum on their own terms.

We’re creating a new experience for consumers, offering long-term care insurance options and other funding mechanisms to help them as they age, along with education, resources and comprehensive support services as they seek care. We work hard; we have fun; we care about each other; and we share a common mission - we care about care. If this sounds like a place where you can thrive, join us!

CareScout Insurance is a division of Genworth Financial, Inc, a Fortune 1000 provider of products, services and solutions that help families address the financial challenges of aging.

Vice President, Head of Product- CareScout Insurance

Richmond, VA or New York, NY Onsite

Your Role

As Head of Product for CareScout Insurance you will have end-to-end accountability for CareScout Insurance product strategy, design, and performance, leading a critical function that shapes the future of long-term care solutions. This role owns the strategic direction and execution of a major functional area, translating enterprise priorities into product strategy while influencing outcomes across the business.

What You Will Be Doing

Product Strategy and Vision
- Define and lead the long-term vision and product strategy for CareScout Insurance, aligned with enterprise growth and customer needs
- Evaluate aging trends, funding dynamics, and market opportunities to shape innovative solutions
- Drive a multi-year roadmap that integrates insurance products with broader CareScout services ecosystem
Portfolio Leadership and Performance
- Own the full product lifecycle from concept through launch, scaling and optimization
- Establish and manage profitability, risk and performance metrics to guide executive decisions
- Continuously assess portfolio health and optimize offerings to improve growth, margin and customer outcomes
Innovation and Product Development
- Lead the design and launch of new long-term care insurance solutions, including alternative funding models and hybrid offerings
- Translate customer insights and market intelligence into differentiated product features and experiences that ensure a seamless end-to-end customer journey
- Ensure strong execution of new product introduction, including regulatory readiness, pricing alignment, and go-to-market strategy
Cross-Functional Leadership
- Partner closely with Finance, Distribution, Underwriting and Claims to deliver integrated solutions
- Develop leadership capabilities within the team and foster a culture of accountability, ownership and continuous improvement
- Drive alignment and clarity across stakeholders to enable speed and decisiveness

What You Bring

15+ years of experience in product management, insurance, or financial services with a deep expertise in insurance product design.
Proven track record of leading product strategy and P&L ownership at scale
Experience with long‑term care, life/health insurance, or adjacent markets strongly preferred
Strong enterprise leadership mindset, with ability to influence at C‑suite level and across functions
Demonstrated ability to translate strategy into execution and deliver measurable outcomes
Strategic, forward‑thinking and comfortable with complexity and ambiguity.

Additional Information

National Range: $195,800 - 303,000

NYC Range: $195,800 - 303,000

Disclaimer: This role will be located in Richmond, VA or New York City. Actual compensation will vary based on geographic location, experience, skills, and other job‑related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

Employee Benefits & Well-Being

Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long‑Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services

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