About CareScout Insurance

Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system - enabling individuals to move gracefully along the aging continuum on their own terms. We are creating a new experience for consumers, offering long-term care insurance options and other funding mechanisms to help them as they age, along with education, resources and comprehensive support services as they seek care. We work hard; we have fun; we care about each other; and we share a common mission - we care about care. If this sounds like a place where you can thrive, join us!

Position Title

Vice President, Head of Product – CareScout Insurance

Location

Richmond, VA or New York, NY (onsite)

Your Role

As Head of Product for CareScout Insurance you will have end-to-end accountability for CareScout Insurance product strategy, design, and performance, leading a critical function that shapes the future of long-term care solutions. This role owns the strategic direction and execution of a major functional area, translating enterprise priorities into product strategy while influencing outcomes across the business.

What you will be doing

Product Strategy and Vision

Define and lead the long-term vision and product strategy for CareScout Insurance, aligned with enterprise growth and customer needs. Evaluate aging trends, funding dynamics, and market opportunities to shape innovative solutions. Drive a multi-year roadmap that integrates insurance products with the broader CareScout services ecosystem.

Portfolio Leadership and Performance

Own the full product lifecycle from concept through launch, scaling and optimization. Establish and manage profitability, risk and performance metrics to guide executive decisions. Continuously assess portfolio health and optimize offerings to improve growth, margin and customer outcomes.

Innovation and Product Development

Lead the design and launch of new long-term care insurance solutions, including alternative funding models and hybrid offerings. Translate customer insights and market intelligence into differentiated product features and experiences that ensure a seamless end-to-end customer journey. Ensure strong execution of new product introduction, including regulatory readiness, pricing alignment and go-to-market strategy.

Cross-Functional Leadership

As part of the CareScout leadership team, partner closely with Finance, Distribution, Underwriting and Claims to deliver integrated solutions. Develop leadership capabilities within the team and foster a culture of accountability, ownership and continuous improvement. Drive alignment and clarity across stakeholders to enable speed and decisiveness.

What you bring

15+ years of experience in product management, insurance, or financial services with deep expertise in insurance product design.
Proven track record of leading product strategy and P&L ownership at scale.
Experience with long-term care, life/health insurance, or adjacent markets strongly preferred.
Strong enterprise leadership mindset, with ability to influence at C-suite level and across functions.
Demonstrated ability to translate strategy into execution and deliver measurable outcomes.
Strategic, forward-thinking and comfortable with complexity and ambiguity.

Additional Information

National Range: $195,800 - 303,000
NYC Range: $195,800 - 303,000
Disclaimer: This role will be located in Richmond, VA or New York City.

Actual compensation will vary based on geographic location, experience, skills, and other job-related factors. In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

Employee Benefits & Well-Being

Competitive Compensation & Total Rewards: Incentives, Comprehensive Healthcare Coverage, 401(k) Savings Plan, Auto Enrollment in Employer-Directed Retirement Account (100% employer-funded), Generous Paid Time Off, Volunteer Time Off and Paid Family Leave, Disability, Life, and Long-Term Care Insurance. Tuition Reimbursement, Student Loan Repayment and Training & Certification Support. Wellness support including gym membership reimbursement and Employee Assistance Program resources. Caregiver and Mental Health Support Services.

Genworth Financial, Inc.

Genworth is a Fortune 1000 company focused on empowering families to navigate the aging journey with confidence, now and in the future. Headquartered in Richmond, Virginia, Genworth and its CareScout businesses provide guidance, products, and services that help people understand caregiving options and fund their long-term care needs. Genworth is also the parent company and majority-owner of publicly traded Enact Holdings, Inc. (Nasdaq: ACT), a leading U.S. mortgage insurance provider.

EEO Statement

We are proud to be an equal opportunity employer and all hiring decisions are based on merit, qualifications, and business need. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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