Senior Project Manager

Location

US-DC-Washington

Category

Professional Services

Position Type

Full-Time

Employee Type

Regular

Location Type

Onsite

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

Job Summary

The Granicus Experience Group (GXG) is the digital agency at Granicus, a cross-functional team of strategists, analysts, communicators, and Granicus technology experts. We leverage best-in-class human-centered practices and a design-thinking approach to help our government and destination customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.

GXG takes a consultative, collaborative approach to helping our customers maximize the value they get out of the Granicus platform and develop strategic, human-centered experiences that inform, educate and compel people to take action.

The Senior Project Manager owns integrated project management for a complex Federal program, enabling the agency to advance its critical mission through stakeholder engagement, streamlined event execution, and strategic communications.This role will define structure, accountability and end-to-end support for program events, which serve as vital forums for collaboration between different stakeholder groups across the agency's mission-critical priorities.

This role leads delivery execution across multiple Granicus teams and third-party partners, helping translate strategic priorities into coordinated, executable plans. This role will define multiple workstreams to guide teams for on-time delivery of project tasks and activities, in alignment with overall goals of the program, and in accordance with the contract, including a stakeholder engagement project plan, standard operating procedures, and coordinating travel and logistics for domestic and foreign events.

This role drives how work gets delivered - strengthening predictability, improving coordination across federal and contractor teams, and ensuring delivery practices meet the rigor expected in a publicsector environment (transparency, auditability, and accountability).

How We Show Up to Work:

Demonstrate a polished, professional relationship with colleagues and customers.

Assume positive intent.

Be collaborative. Create space for and be open to different expertise and experiences.

Be dependable and reliable for our customers and our colleagues.

Be organized and manage your own workload.

Be proactive. Be willing to jump in, not wait to be told.

Be willing to try something new, not dependent on documented examples.

Be empathetic. Consider the human experience, needs and motivations of our customers and our colleagues.

Be open to feedback. Listen with the same passion with which you want to be heard.

Be curious. Gather information and knowledge. Consider new ideas and approaches. Consider what you might not know.

Choose courage over comfort.

Essential Function

Consistently lead, produce results and manage scope for simultaneous projects in a fast-paced environment with on-time, on-track, and on-budget deliverables. Partner with Granicus leadership to drive cross-program strategy, identifying opportunities to standardize and scale delivery models.

Demonstrate excitement and expertise in developing new capabilities for event management and stakeholder engagement, alongside building and facilitating digital experiences

Serve as a senior adviser to federal and internal delivery teams on stakeholder engagement and digital content. Cultivate and manage collaborative partnerships among customer and internal stakeholders to enable scoping, project, and resource decisions.

Manage a diverse array of project resources to successfully complete projects.

Coordinate multiple project team members to lead projects and programs throughout the project life cycle from discovery to delivery, through ongoing project management and optimization.

Develop and maintain program and project management artifacts to ensure all projects have appropriate project management artifacts and processes, including custom project plans, schedules, and deliverables for external customers to satisfy quality, time, and budget.

Analyze program and project roadmaps for conflicting tasks, timeline consolidation, risks, and resource allocation; identify critical path to completion and plans for risk management and mitigation.

Ensure projects are completed within the constraints of scope, cost, resources, and time.

Knowledge/Skills/Abilities

Proven experience in federal program delivery and stakeholder engagement strategies

Handson experience with the project management for event planning, message development, travel logistics, stakeholder engagement activities, and/or digital content creation

Strong ability to see delivery as a system. Proven experience in designing systems-level solutions across people, process, policy, and technology.

Proven ability to stabilize delivery in complex, highvisibility programs

Experience operating in federal, state, or similarly regulated environments

Understanding of vendorled or hybrid delivery models (government + integrators)

Strong experience working with documentation, governance checkpoints, and external oversight

Skilled at managing tradeoffs without undermining team autonomy

Strong written and verbal communication skills

Strong facilitation skills for largegroup planning and crossorganization forums

Strong ability to communicate effectively with technical and nontechnical audiences

Use of metrics to improve delivery outcomes-not as punitive reporting

Comfortable producing delivery inputs for leadership briefings and audits

Experience/Credentials:

Required Experience

8+ years in project management roles (Delivery Manager, Program Lead)

5+ years leading complex projects in scaled, multiteam environments

Strong foundation in Project and Program Management with a focus on large communications or stakeholder engagement programs

Demonstrated success improving delivery predictability in complex programs

Preferred Experience

Experience supporting Treasury, IRS, or other federal financial service programs

Experience working alongside CORs, communication leads, and financial services program experts

Prior leadership in crossvendor delivery coordination

Certifications (Preferred)

Bachelor's degree in Business, Public Administration, Communications, or related field.

Other Job Info

This role will be performed onsite at the customer offices in Northern Virginia, and/or Washington, DC.

The candidate will be required to obtain a confidential security clearance, with sponsorship from the customer agency.

This role will also require both domestic and international travel. A valid U.S. passport will be required.

These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

The individual will occasionally lift objects as part of onsite event setup and facilitation.

Security Requirement:

Must be able to obtain a public trust clearance.

Due to security requirements, this position is currently open only to U.S. citizens. Additionally, you must have been a resident of the U.S. during at least three (3) of the last five (5) years. Exceptions are possible for applicants who worked for the U. S. Government as an employee overseas in a Federal or military capacity; and/or been a dependent of a U.S. Federal or military employee serving overseas. Such applicants must be able to provide state-side reference coverage. State-side coverage information is required to make a suitability or security determination.

EEO Statement:

We are an EEO Employer. It has been and will continue to be a fundamental policy of Granicus not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status or any other characteristic prohibited by federal, state and/or local laws.

Pay Range

USD $120,000.00 - USD $140,000.00 /Yr.

About Us

Don't have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don't meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!

Security and Privacy Requirements

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

The Team

We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.

The Culture

At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
A few culture highlights include - Employee Resource Groups to encourage diverse voices
Coffee with Mark sessions - Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
We bring in special guests from time to time to discuss issues that impact our employee
population

The Impact

We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

The Benefits

At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance-starting from day one.

Here's what you can expect as a U.S.-based team member:

Flexibility & Balance

Flexible Time Off - Take the time you need to rest, recharge, and live your life.
Company-Wide Wellbeing Days - Paid days off to unplug and focus on your mental health.
Work From Home Reimbursement - Support a productive home office environment.

Health & Wellness

Multiple Health Plan Options - Including a 100% employer-paid plan.
Employer HSA Contributions - When enrolled in a High-Deductible Health Plan.
Fitness Reimbursement Program - Stay active, your way.
On-Demand Mental Health Support - Access to Headspace and other wellness tools.

Family & Future

Paid Parental Leave - For both birthing and non-birthing parents.
Traditional & Roth 401(k) - With a generous company match.
Life & AD&D Insurance - 100% employer-paid coverage for peace of mind.

Growth & Recognition

Online Learning Platforms - Fuel your professional development.
Competitive Salary & Bonuses - Your contributions are valued and rewarded.

Equal Opportunity Employer

Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.

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