Product Manager, Digital Transformation

The Product Manager, Digital Transformation drives the product strategy, product roadmap development, and market delivery/operation of the product offering in Investor Relations, Sales, and Client Service and Marketing. The incumbent will work closely with business peers and Strategic Technology Solutions team members to effectively execute against digital initiatives including Partner Products, web/mobile channel, and Enterprise Technologies. The ideal candidate will be an experienced, dynamic, multidimensional digital professional who is strategic, technology savvy, and skilled in both product strategy and operational efficiencies. You will work closely with technical roles including data architects, SQL developers, business intelligence analysts, vendors and consultants.

Responsibilities

Implement the product vision and strategic development process for assigned business segment to include product roadmap development and periodic review processes
Perform market research, market validation, and whitespace analysis to identify new opportunities for existing and new features and functionality
Foster close relationships with key market constituents to validate product strategy and roadmaps
Deeply understand the business case for proposed products and initiatives in assigned business segment, including cost/benefit estimates, market trends, competitive and risk analysis, industry best practices, and product development timelines
Plan, prioritize, and manage the product features and requirements from conceptual stages through product life cycles to optimize revenue and meet operational, financial, and corporate objectives in assigned business segment, demonstrating strong understanding of the business segment needs
Collaborate with the engineering and project management teams to ensure consistent execution of product plans following established software development methodology and processes that result in product delivery on time and in budget
Partner with business and technical teams to plan and prioritize system release and specific release content
Engage business partners to develop and execute action plans to address gaps

Qualifications

7+ years of related experience
Experience in investor onboarding automation including AML/KYC processes and digital subscriptions
Experience in investor services and marketing automation, including investor onboarding and portals
Hands on finance technology experience in a corporate environment
Broad experience synthesizing qualitative and quantitative data to drive decisions for building best in class digital products
Relevant experience working with 3rd party vendors to deliver results
Strong understanding of product lifecycle development
Demonstrated knowledge of digital channels and platforms (e.g., web, mobile, client PC, partner products, social, video)
Understanding of usability and user experience best practices
Experience with Sales and Marketing Enablement systems like DealCloud, Juniper Square, HubSpot, Marketo, Atom Invest, etc. highly desirable
Domain experience in Commercial Real estate highly desired
Data Management, Data Access, Data warehousing, Business Intelligence and Analytics experience is preferred in the business domain
Bachelor’s Degree in computer science or related field (or equivalent in experience), Master’s preferred

Location & Travel

This position is based in our Chicago office.
Our teams work in a hybrid environment and in-office days vary by team.
Moderate travel required.

Additional Information

Candidates applying for roles requiring travel must hold a valid, non-expired driver’s license.

Equal Employment Opportunity

Heitman is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.

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