We’re looking for a highly strategic and execution-oriented Product Manager to lead the evolution of our next-generation Restaurant POS platform
In this role, you’ll own product strategy, roadmap prioritization, and delivery for a modern SaaS solution built specifically for independent and mid-sized restaurant operators
You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for restaurant owners and staff
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter
Own the full product lifecycle - from customer discovery and strategy through launch, adoption, and continuous iteration
Spend significant time with restaurant owners, operators, managers, and staff to deeply understand workflows, operational pain points, and unmet needs
Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences
Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision
Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives
Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption
Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation
Define and monitor key product metrics, using data to improve product performance and customer outcomes continuously
Serve as the internal subject matter expert for the Restaurant POS platform and advocate for the voice of the customer across the organization

Benefits

Tuition Reimbursement Program
Professional Growth & Autonomy
Generous Paid Vacation & Sick Time
Coffee, Breakfast, & Games In-Office
In-Office Gym & Recreational Leagues
Flexible Working Arrangements & Convenient Work Locations
Health, Dental, Vision & 401k

Requirements

7+ years of Product Management experience building and scaling SaaS products
Comfortable operating in a fast-paced, iterative environment with high ownership and accountability
Exceptional product discovery, prioritization, and problem-solving skills
Proven ability to simplify complex workflows into elegant, intuitive user experiences
Ability to work hybrid from our Newark office three days per week
Strong communication and stakeholder management skills, with the ability to influence cross-functional teams and drive alignment
Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity
Experience working at a POS company, restaurant technology provider, or within restaurant operations
Familiarity with ordering, payments, kiosks, kitchen workflows, loyalty, or other hospitality technology ecosystems

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