Overview

In this role you will drive the delivery of customer solutions for a specialised global fibre network provider that supports premium live broadcast. You will manage service delivery, logistics and supplier engagement for events, coordinating connectivity from order to handoff. You’ll work closely with internal and external stakeholders to keep projects on time, under control and well documented. This is a hands-on, start-up–minded position that shapes workflows and supports growth across telecom and broadcast environments.

Pay / Benefits

Competitive salary
Twenty-three days’ holiday
Full-time employment
Fully loaded health insurance
Worldwide travel insurance for business and leisure
Contribution pension scheme

Responsibilities

Manage service delivery of customer solutions, coordinating with suppliers to meet event deadlines and deploy solutions
Coordinate the delivery of telecommunication connectivity from order to handoff
Organise logistics for upcoming events
Prepare quotations and orders, negotiate with suppliers, and manage costs
Lead projects from initiation to completion within agreed timescales
Collaborate with colleagues, stakeholders, customers, and suppliers to deliver internal and external projects
Identify and flag project risks to management (capacity, resources, external factors)
Monitor progress, quality, and issue resolution; maintain project documentation

Key requirements

Experience in Project Management and Service Delivery in Telecommunications or Sports Broadcast environments
Proficient in Office 365 or G-Suite with strong Excel/Sheets skills
Knowledge of Broadcast workflows and satellite/broadcast operator coordination
Experience with project management tools such as ClickUp, Monday, Wrike and Asana
Understanding of Telecommunications products (Wavelength, Dark fibre, Managed Ethernet)
Strong technical/non-technical documentation writing (scoping, executive summaries, status reports)
Proven PM or service delivery experience in a related industry
PRINCE2 qualifications are advantageous

Clear communication with technical and non-technical audiences
Excellent interpersonal, written and oral communication
Customer-focused, detail-oriented and able to work under pressure
Office 365 or G-Suite
Excel/Google Sheets
Broadcast environments and workflows

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