Senior Program and Product Manager

Job Locations: US-VA-McLean | US-AZ-Chandler

Job ID:

Category: Other

Worker Category: Regular Full-Time(F)

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We're Looking For

Iridium is seeking an ambitious and motivated Senior Product Manager to join our dynamic Government Team! In this role, you'll be responsible for driving the development of new products and services, working with our partners to create important and exciting new solutions in support of Government customers. You'll be successful in this role if you have the relevant technical knowledge, can think on both tactical and strategic levels, are able to communicate and persuade at all levels of the organization and are adept in a matrix-management, virtual/in-person, ever-changing environment.

This position requires an active/current Top Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active).

What You'll Do

Work independently to perform product planning and execution throughout the product lifecycle to align with initiatives and requirements by gathering and prioritizing product and customer requirements, driving product vision internally within Iridium and externally with Iridium partners and Government customers, and working closely with various groups within Iridium to ensure revenue and customer satisfaction goals are met
Drive implementation of products and services with partners and Government contracts to maximize Government user adoption by defining short- and long-term initiatives to meet customer requirements, improving product time to market, reducing development costs, ensuring solution quality, improving customer satisfaction, and making working with Iridium a competitive advantage
Manage efforts to define and document simple and efficient processes for customers to follow that require minimal questions/issues for the customer during development
Support creation and modification of license and other agreements for partners and Government customers
Play a key role in supporting business capture activities within the Iridium government portfolio, including but not limited to providing input for white papers, proposals, and technical exchange meetings
Train personnel and provide support for partners’ implementation of products, services, or operations projects during development, implementation, launch and post-launch
Manage the support of existing products and services as they are adopted by partners and customers
Work independently to facilitate the enhancement of capabilities and partner maintenance activities including end-of-life parts, regulatory changes, issues in operation, etc.
Facilitate resellers, manufacturers, developers, and service providers via creation of Iridium inside products and services to ensure the best possible outcomes and continuous improvements for their solutions
Effectively leverage your advanced knowledge to make enhancements to policies and procedures, while supporting the sales team and providing direction to engineering and product development

What You'll Need to Succeed

Bachelor's degree in Engineering, or a related field
10+ years of relevant experience in Government funded programs related to the telecommunications industry
5+ years of direct product management experience in a technical industry
Excellent written and communication skills, with the ability to convey products, deliverables, analyses, and/or issues clearly and confidently, and recognize and adapt to different communication techniques
Excellent teamwork ing skills in execution of small and large tasks
Ability to influence cross-function teams without formal authority
Can easily build meaningful relationships with others, including senior leadership outside of your own department, and is comfortable providing constructive feedback to your team members and management
Be able to analyze a situation or problem, generate effective solutions, and see those solutions through to completion
Must possess the creativity and resourcefulness needed to make reliable decisions and determine methods on new assignments
Can thrive in a dynamic environment by handling multiple tasks and managing shifting priorities
Be proactive in sharing knowledge you’ve learned with others
Enthusiastic, attention to detail, results oriented, organized, motivated and self-driven

Things That Would Be Great if You Brought to the Table

Advanced degree in a technical discipline or business degree
Experience with communications technology and/or positioning & timing technology for U.S. Government platforms and solutions including but not limited to soldier systems, vehicles, aircraft, unmanned solutions, sensors, etc.
Experience with delivering software products in an agile environment
Experience with the development, manufacturing and integration of electronics-based solutions
Experience with IT (Information Technology) environments, cloud architecture, and best practices
Experience with Windows and Microsoft Endpoint Manager
Experience with Android and mobile device technology
Experience in creation of functional specifications, project schedules and building plans to deliver
Comfortable dealing with the ambiguity of new products, scenarios, and incubation work

We’ll Also Need You To

Be able to travel up to 30%
Be a U.S. Citizen

Work Environment

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

We believe in-person connection drives innovation, strengthens mentorship, and builds culture, while flexibility enables employees to do their best work. Under Iridium's Hybrid Work Policy, employees are expected to work at least three days per week (approximately 60%) in an Iridium office to support collaboration, relationship-building, and professional growth.

Additional Information

This job description outlines the general nature and level of work for this role and is not a comprehensive list of duties, responsibilities, or qualifications. Employees may be assigned additional responsibilities as needed.

Base Pay Range: $140,000 - $190,000 USD

Actual compensation will be determined based on a variety of factors and this range represents an estimate of compensation at the time of posting. Base salary is only one part of our compensation package for this role. You may also be eligible for company stock and annual bonus. Employee benefits also include medical, dental, and vision insurance coverage; 401(k) retirement plan options; paid time off and paid holidays; paid parental leave; and other discounts and perks.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.

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