Overview

In this role you will design, deliver and support technology-enabled processes within a mid-sized UK law firm, accelerating its transformation with a focus on automation and AI-enabled workflows. You will translate legal needs into practical solutions and drive adoption across legal and business teams. You will lead tool rollouts, training, and communities of practice, while partnering with leadership to prioritise innovations and measure ROI. This hands-on position offers high ownership in a small Technology & Data team and opportunities to shape how work is delivered.

Responsibilities

Design and deliver tech-enabled processes for priority practice areas with emphasis on automation
Identify, prioritise and deliver innovation initiatives with firm leadership
Gather requirements from legal teams and translate into practical solutions
Co-design and build internal and client-facing processes using existing technology stack
Support rollout of new tools including trials, vendor selection, deployment planning and adoption tracking
Develop business cases and ROI frameworks for prioritising projects
Build and lead communities of practice across legal teams
Design and deliver training on legal tech and generative AI in collaboration with Learning & Development
Provide hands-on tool and workflow support to lawyers
Monitor legal AI developments and identify opportunities for experimentation
Communicate progress and promote new ways of working across the firm

Key requirements

Experience delivering innovation or technology projects and supporting change management
Experience in a legal environment (law firm, in-house legal team, or legal tech company)
Hands-on experience with generative AI tools and dedicated legal technology platforms
Project management experience and ability to manage multiple priorities
Strong stakeholder engagement and the ability to translate technical capabilities for lawyers
Pragmatic, hands-on approach and comfort with ambiguity
Collaborative mindset with a service orientation across legal and business teams
Legal qualification would be advantageous

collaborative
service-minded
strong communication
stakeholder engagement
generative AI tools
legal technology platforms

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