Description

Built on Experience. Built for Skill. Built for You.

Keel was formed by bringing together three industry leaders combining generations of hands-on expertise in steel fabrication, shipbuilding, aerospace, and defense manufacturing.

That means when you join Keel, you’re joining a team backed by decades of proven craftsmanship and real-world results.

We build ships, defense systems, aerospace components, and heavy steel structures that serve critical missions — and we do it with pride.

Your Mission:

Lead enterprise technology initiatives while providing hands-on support, maintenance, and continuous improvement of the organization's IFS 10 ERP system. This role blends technical project management with daily ERP troubleshooting, user support, and business process optimization. The priority is to ensure IFS 10 remains stable, reliable, and aligned with business needs while preparing for a future transition to IFS Cloud. The ideal candidate balances operational responsibilities with longer-term technology projects and can translate business challenges into practical technical solutions.

Explore the Depth of the Role:

System Support and Troubleshooting

Serve as the primary subject matter expert for the SE for the IFS 10 ERP environment, investigating issues and coordinating resolutions. Work in conjunction with other IT resources to resolve.
Prioritize, manage, and document support requests while tracking recurring problems
Assess system behavior, integrations, configuration impacts, and dependencies
Maintain clear documentation of issues, processes, and support procedures

ERP Process Improvement and Optimization

Partner with departments to understand workflows and identify improvement opportunities
Translate business needs into actionable system enhancements and evaluate feasibility, value, and risk
Streamline processes to improve efficiency and reduce manual work
Monitor implemented changes and support continuous improvement

Training, Documentation & User Enablement

Develop user guides, training materials, and documentation
Deliver training sessions to improve adoption and capability
Communicate system updates, enhancements, and process changes
Gather feedback and recommend usability and workflow improvements

Cross-Functional Collaboration

Act as a liaison among business teams, IT, vendors, and consultants
Facilitate requirements discussions and ensure solution alignment
Evaluate the impact of system changes on processes, reporting, data, and integrations
Promote consistent processes and shared understanding of ERP capabilities

Technical Project Management

Lead technology projects from planning through implementation and closeout
Define scope, timelines, risks, dependencies, and deliverables
Coordinate internal resources and vendors while managing testing, deployment, and change management
Provide timely communication and status updates to stakeholders and leadership

Enterprise Technology Initiatives

Support initiatives across applications, integrations, cloud, infrastructure, data, and security
Identify risks and dependencies across technical efforts
Contribute to modernization and enterprise-wide technology improvements
Assist with automation, reporting, and system enhancement initiatives

ERP Roadmap & Future Strategy

Maintain strong knowledge of IFS 10, identifying gaps and improvement opportunities
Recommend enhancements to stability, functionality, and performance
Document future requirements and support planning for IFS Cloud migration
Balance long-term ERP strategy with day-to-day operational needs
Other related duties as assigned

Requirements

Mission Readiness:

Bachelor’s degree in IT, Computer Science, Business, Project Management, or equivalent experience
5+ years managing technical or IT projects
Experience supporting, administering, or improving ERP systems in production environments
Strong troubleshooting, root-cause analysis, and problem-solving skills
Understanding of enterprise applications, infrastructure, integrations, and data
Ability to partner with users to gather requirements, resolve issues, and deliver solutions
Strong communication, organizational, and analytical abilities
Ability to balance operational support with project delivery
Experience with IFS Applications 10 or IFS Cloud; ERP integrations, reporting, upgrades, or major enhancements; cloud technologies, cybersecurity, and modern project methodologies; certifications such as PMP or ITIL preferred

Travel Requirements:

Between facilities as needed

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times (e.g., files, office supplies, etc).
Occasionally required to stand, walk, bend, or reach within the office setting.

Become a part of our Builders and you too can...

Uphold Safety and Quality Standards
Embody Team Spirit
Relentless Customer Focus
Convey Integrity, Trust, and Professionalism
Execute with Excellence and Velocity

What Keel will build for you:

Comprehensive Benefit Package
Competitive Pay
401(k) Match
HSA/FSA
Paid Holidays
Paid Time Off
Internal Referral Bonus Opportunities
Shift Differentials
Overtime Potential
Paid on the Job Training
Certification Sponsorship Opportunities
Committed to Individual Career Growth
We Do Fun Things, Plus More!

Need Assistance?

If you require a reasonable accommodation at any stage of the employment process, please email talent@keelusa.com with details about your request and your contact information. Accommodation requests are reviewed individually on a case-by-case basis. Please note that this email address is monitored only for inquiries related to reasonable accommodation requests.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

What we build, builds us.

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