Job Description

At JPMorganChase, our CoBrand & Partner Card business is scaling fast and the way we organize, operate, and work together is critical as much as the products we build. We are looking for a strategic operator to transform how our organization runs from the inside out. If you are energized by designing operating models, driving efficiency, and enabling new ways of working, this is your opportunity to make a lasting impact.

Job Summary

As a Vice President, Product Transformation Strategy in the CoBrand & Partner Product team, you will lead the transformation of how our organization is structured, operates, and communicates. You will design and refine operating models within the team and across partner teams, drive organizational efficiency, and enable new capabilities—including AI—across our internal operations. This role blends strategic thought leadership with hands‑on execution, and you will be passionate about making a complex organization run better, faster, and smarter.

Job Responsibilities

Design and evolve the organizational structure and operating models within the team and across partner teams to improve how work gets done.
Drive organizational efficiency initiatives, identifying opportunities to streamline processes, reduce friction, and improve how the team operates.
Enable AI and new technology across internal operations to improve the consistency, quality, and efficiency of communications and program management.
Own and manage business reviews end‑to‑end, synthesizing performance, risks, and progress into compelling narratives that tell the organization's story to senior stakeholders.
Define and manage team operating rhythms and cadences, including leadership meetings, offsites, and town hall preparation and delivery.
Lead executive and stakeholder communications, creating materials that drive alignment and engagement across partner and product teams.
Improve internal communications and drive organization‑wide engagement to keep the full team informed, aligned, and motivated.
Provide strategic thought leadership on organizational design and transformation while remaining hands‑on in the details required for successful execution.
Lead end‑to‑end delivery of special transformation projects that are critical to organizational success and fall outside standard team scope.

Required Qualifications, Capabilities, And Skills

6+ years of experience in management consulting, business management, strategy, financial services, or product management.
Direct experience in organizational transformation, process improvement, organizational design, or cost‑reduction initiatives—ideally within a consulting environment.
Proven track record managing complex programs and driving change within large, matrixed organizations.
Demonstrated ability to design and implement operating models and organizational structures.
Ability to translate executive vision into clear, actionable transformation plans.
Strong storytelling and communication skills, able to craft compelling business narratives for executive audiences.
Experience designing and managing organizational operating cadences such as business reviews, town halls, and leadership offsites.
Strategic thinker who is equally comfortable diving into operational details to drive execution.
Strong financial acumen with the ability to understand and interpret organizational efficiency and financial metrics.
Outstanding verbal and written communication skills.
Passion for adopting new technology, including AI tools, to improve the efficiency and quality of internal operations.

Preferred Qualifications, Capabilities, And Skills

Management consulting experience focused on organizational transformation, operating model design, or efficiency and cost‑reduction programs.
Experience in consumer financial services, card products, or a partner/co‑brand business.
Experience designing and rolling out AI or automation solutions across internal operations.
Experience supporting C‑suite or senior executive leadership in a fast‑paced environment.
Demonstrated ability to build and manage cross‑functional stakeholder relationships.
Experience with employee engagement strategy and internal communications programs.

Additional information: Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions—all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase‑branded and co‑branded cards in partnership with well‑known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

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