Pay: $70,000.00 - $80,000.00 per year

Job description:

About the Role

We are a growing custom print and manufacturing company. Every job we do is different—built from scratch, start to finish. We are not looking for someone to follow a checklist. We are looking for someone to own the flow.

This is a new role, and it's a critical one. You will be the single point of truth for every active job in our shop—from the moment material is ordered to the moment the finished product ships out the door. You will know what material is coming in, what it costs, how many boxes are going out, and how they're getting there.

If you've ever looked at a messy process and thought "I could fix this," this role is for you.

What You'll Own

Material & Vendor Management

Know what material is needed for each job, when it's needed, and where it is at all times
Place orders, track lead times, confirm costs, and flag delays before they impact production
Maintain vendor relationships and negotiate pricing where possible
Track actual material cost vs. quoted cost per job

Job Costing & Financial Tracking

Build and maintain a cost sheet for every job (materials, labor, shipping, overhead)
Compare quoted vs. actual costs and report variances
Feed data back to estimating so future quotes get more accurate

Production & Timeline Coordination

Know the status of every active job at any given moment
Coordinate between production, shipping, and ownership on priorities and deadlines
Flag bottlenecks, delays, or scope changes immediately

Shipping & Logistics

Own the shipping process for each job—packaging requirements, carrier selection, documentation, tracking
Handle custom or non-standard shipping needs
Track shipping costs per job and include them in job costing

Data & Reporting

Maintain a master tracker for all jobs
Report weekly on: active jobs, status, cost-to-date, expected ship dates, and risks
Build historical data so we can answer "what did this type of job actually cost us last time?"

Single Point of Contact

Be the person ownership, sales, and production go to for "where is this job?"
Reduce the number of people chasing information and making decisions in silos

What This Role Is NOT

We want to be direct about this, because it's the #1 source of mismatch:

This is not a "pick product A, box it, ship it" role
This is not a traditional PMO-style role with Gantt charts and formal change requests
This is not a role where someone hands you a defined process and you follow it
This is not a role where you wait to be told what to do next

What This Role IS

A builder role —you'll help create the tracking systems, not just use them
A "make it work" role —every job is different, and you figure out the path
A high-visibility role —you'll interact with ownership, vendors, production, and customers
A data role —you're the one who knows the real numbers

You're a Fit If

You're comfortable with ambiguity and can create structure where none exists
You're detail-obsessed but not paralyzed—you can track 20 things at once without dropping the ball
You're a strong communicator—you can tell ownership "this job is going to be late and here's why" without drama
You're numerate—comfortable with cost sheets, margins, and spreadsheets
You're self-directed—you don't wait for instructions
You treat "custom" as the job, not the exception

You're NOT a Fit If

You need a defined process to feel comfortable
You wait to be told what to prioritize
You treat "custom" as an annoyance rather than the job
You're strong on execution but weak on ownership

Preferred Experience

Experience in custom manufacturing, print, fabrication, or made-to-order environments
Familiarity with shipping/logistics for non-standard goods
Experience building tracking systems from scratch
Exposure to job costing or estimating

We hire for aptitude and attitude over specific experience. If you've never worked in print but you've owned complex projects end-to-end, we want to hear from you.

Compensation & Benefits

Profit Sharing
PTO
Company-paid Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account (HSA)
Employee Discounts
Opportunity to own a critical role in a growing company

Benefits:

Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Project management: 3 years (Preferred)

Ability to Commute:

Cleveland, OH 44104 (Preferred)
Work Location: In person

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