M&S (which stands for Management and Solutions) was conceived in 2002 with the vision of creating highly effective teams of elite consultants to deliver strategic process and technology solutions to enterprise organizations across the US. Our commitment to delivery in complex environments and long-term customer success has merged process and technology into innovative solutions, established deep pockets of expertise, and enabled innovative transformation for evolving businesses.

We have intentionally cultivated steady growth focused on being approachable and helpful to our dearly valued clients and closely cared-for employees. M&S people simply “care hard”, and this reflects in our work products, our interactions, and our culture.

Position Summary:

We are seeking a highly experienced Senior Project Manager to lead large-scale enterprise technology transformation initiatives. This role requires an AI-first mindset, strong delivery leadership, organizational change management awareness, and the ability to operate across multiple disciplines including project management, business analysis, stakeholder engagement, and strategic advisory.
The ideal candidate is equally comfortable facilitating executive steering committee meetings, defining business requirements, managing Jira backlogs, driving organizational readiness, and partnering with technical teams to deliver measurable business outcomes.
This role is not limited to traditional project management. The successful candidate will serve as a trusted advisor capable of wearing multiple hats throughout the project lifecycle.

Key Responsibilities:

Program & Project Leadership

Lead complex enterprise technology implementations and transformation programs
Develop and manage project plans, roadmaps, budgets, risks, issues, and dependencies
Facilitate executive steering committees, operating committees, and stakeholder meetings
Drive project governance and decision-making processes
Ensure delivery aligns with strategic business objectives

Agile Delivery & Work Management

Serve as Jira administrator, power user, or delivery lead
Manage backlogs, epics, stories, defects, change requests, and sprint planning activities
Establish governance processes and delivery standards within Jira or similar platforms
Monitor project metrics, velocity, burn-down trends, and delivery performance
Drive continuous improvement of Agile delivery practices

Business Analysis & Solution Leadership

Facilitate workshops to gather and document business requirements
Translate business needs into actionable user stories and acceptance criteria
Conduct process analysis and identify opportunities for optimization
Partner with architects and technical teams to evaluate solution options
Ensure business requirements remain aligned throughout implementation

Organizational Change Management

Incorporate change management practices into project planning and execution
Assess organizational impacts and stakeholder readiness
Partner with business leaders to develop communication, training, and adoption strategies
Identify adoption risks and develop mitigation plans
Ensure projects address both technical delivery and people impacts

Client & Engagement Management

Build trusted advisor relationships with executives and business stakeholders
Manage client expectations and communications
Identify opportunities for process improvement and strategic consulting
Support account growth and long-term client success
Represent the organization professionally in executive-facing environments

AI-Driven Delivery

Leverage AI tools to improve project delivery efficiency and quality
Utilize AI for requirements analysis, documentation, reporting, risk identification, and workflow optimization
Promote AI-enabled delivery practices across project teams
Evaluate emerging technologies and recommend innovative approaches

Required Qualifications

8-10 years leading enterprise technology projects
Experience managing large-scale ERP, CRM, PLM, Salesforce, SAP, Oracle, Atlassian, or similar enterprise platforms
Advanced Jira expertise
Strong understanding of Agile, Scrum, Kanban, and hybrid delivery methodologies
Experience facilitating executive-level discussions and governance meetings
Strong business analysis and process improvement capabilities
Experience with organizational change management principles and practices
Demonstrated ability to lead cross-functional teams
Exceptional communication and presentation skills

Preferred Qualifications

Experience serving as both Project Manager and OCM Lead
Experience in consulting or client-facing advisory environments
PMP, PMI-ACP, Prosci, CSM, SAFe, or equivalent certifications
Experience with AI-enabled delivery tools and platforms
Experience leading digital transformation initiatives
Telecom, Manufacturing, Consumer Goods, Public Sector, or Financial Services experience

Success Characteristics

Strategic thinker who can connect technology initiatives to business outcomes
Comfortable operating in ambiguity and rapidly changing environments
Strong executive presence
Highly organized and detail-oriented
Consultative and relationship-driven
Naturally curious and continuously learning
AI-first mindset with a passion for innovation

*Must be located in Charlotte, NC area and able to work a hybrid schedule

*M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.

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