Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary: Lead Project Manager Overview

The Global Business Services Center Service Management team is built upon strong contributors with leadership abilities, consulting mindsets, and strong project management skills. The group acts as an internal consultant supporting the Shared Services Organization, which today supports three primary verticals: Finance, People & Capability, and Law, Franchise, and Integrity. The primary responsibility will be supporting the successful identification, planning and execution of projects within our Shared Services Organization and various stakeholder groups. The qualified candidate will be a member of a highly visible team working closely with Operational Workstream Leads and Key Internal Customers, to identify opportunities, develop appropriate planning, and execute on projects. This position requires a highly collaborative individual with strong process and project management skills, who will need to coordinate global relationships across multiple functional areas, third party providers, and regional constituencies.

Role

Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones
Provide insights to enhance processes and tooling, support implementation best practices and process improvements derived from identifying areas of weakness and strategizing improvements
Develop, run and distribute status and progress reports to update leadership and project team members
Regularly communicates to senior management regarding the status of specific project deliverables
Perform analysis and assessment activities to provide stakeholders with timely updates
Perform risk management exercises to determine potential roadblocks to progress, and work to build mitigations to minimize impacts

All About You

Experience in large-scale, cross functional transformation initiatives
Experience evaluating business processes and providing advice on ways to effectively streamline business processes and efficiencies (i.e., Lean Six Sigma)
Professional services or consulting experience a plus
Project and/or Program Management experience, with a good understanding of a typical lifecycle
Experience with risk management and investigation, consulting and strategic judgement, and business process assessment
Excellent communication (written, oral and presentational) and interpersonal skills
Experience in analysis of operational data to support business decisions and proven process management experience - inclusive of process design and system optimization
Experience within the Human Resources space, its platforms and structures, is a plus

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard Benefits for Full Time (and Certain Part Time) Employees

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement
and many more

Mastercard Benefits for Interns

56 hours of Paid Sick and Safe Time
jury duty leave
and on-site fitness facilities in some locations

Pay Ranges O'Fallon, Missouri: $113,000 - $186,000 USD

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.

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