Technical Project Manager

JOB SUMMARY

The Technical Project Manager has the technical experience and aptitude that will successfully lead processes and drive results of the client installation experience. The Technical Project Manager will manage complex and premier projects with our clients & provide Pre & Post sales technical support for audio, video and lighting installations.

CORE RESPONSIBILITIES

Effectively work with the Account Management team to ensure that the specification meets the client’s requirements carrying out site surveys, working from plans as required, and sourcing new products as necessary.
Ensures the completed system performs as required through commissioning equipment that meets all Mood Media client specifications.
Source and evaluate new products for use on current and future projects.
Provides ongoing support for completed projects internally and direct to the client.
Provides comprehensive plans/instructions in respect of installations and to liaise with the installer to ensure that the work is carried out to the client’s total satisfaction and in accordance with Mood Media’s SLA’s..
Supports and develops colleague’s knowledge within the same office and wider global teams.
Develop and manage comprehensive project design documentation, including the production and review of AutoCAD/Revit shop drawings, functional block diagrams, floor plans, and rack elevations.
Works with global teams developing solutions, generating accurate costings, and gathering information for key clients.
Oversee modern AV engineering requirements, integrating software development, DSP programming, and close coordination with MEP/structural engineering to ensure turnkey project delivery.
Be prepared to carry out occasional overseas work as required.

KNOWLEDGE, SKILLS AND ABILITIES

Excellent audio visual product knowledge with experience in specifying and installing this equipment.
Min 5 Years industry or associated industry (within an AV environment ) experience.
Experience with global project deployment and support
Valid Passport with no travel restrictions
CTS Qualification.
Demonstrable experience and knowledge of control systems. Ideally Crestron.
Demonstrable experience with video walls & other display technologies.
Demonstrable and experience with AV systems. Design, Deployment & Support.
Excellent written and verbal communication skills
Ability to facilitate scheduled deadlines and manage multiple projects
Proficiency in AutoCAD or Revit for designing and reviewing detailed technical schematics and shop drawings.
Strong understanding of modern AV system lifecycles, including experience design, content strategy, and coordinated system commissioning.

IDEAL CHARACTERISTICS

Working with Change
Managing Self and other team members
High Level of Customer Focus and Contact
Understanding the Business
Creative in developing innovative solutions and procedures
IT knowledge and ability
High Level and detailed AV Product knowledge and awareness

DEVELOPMENT GOALS

Enhanced training and certification
Career progression to Senior Technical PM/COE

AREAS OF MEASUREMENT

KPI - Cost control of projects
KPI - accuracy of designs
KPI - SLA achievement for tasks.

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