Overview

**Hybrid Dallas Position**Required to be in-person.

About MPOWERHealth:

For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

JOB SUMMARY

The Project Manager is responsible for leading projects across our EMR and clinical applications ecosystem. You’ll coordinate work between clinical operations, IT, Data, Revenue Cycle, and external vendors to implement, improve, and standardize systems that support clinicians and back-office teams. This is a hands-on delivery role: you’ll own timelines, organize stakeholders, and drive projects from idea through go-live and stabilization

Responsibilities

Key Responsibilities:

Operational & Process Improvement Projects

· Lead process redesign, workflow standardization, and operational efficiency projects across business functions, from discovery through implementation and stabilization.

· Partner with operational and functional leaders to identify process gaps, define future-state workflows, and implement measurable improvements.

· Build and maintain process documentation, standard operating procedures, and lessons learned for assigned initiatives.

· Manage operational integration and transition projects during mergers, acquisitions, and new market launches.

Cross-Functional & Enterprise Projects

· Lead enterprise and cross-functional initiatives that span multiple departments, coordinating the people, processes, and systems involved from discovery through implementation and stabilization.

· Drive integration and unification projects following mergers, acquisitions, or reorganizations, bringing multiple teams or entities onto shared processes and a common operating model.

· Manage improvement projects across functions such as operations, clinical services, revenue cycle, and finance, partnering with leaders to design and implement measurable changes.

· Identify and lead opportunities to apply technology and automation, including AI-enabled tools, to improve existing processes and workflows.

Data & Reporting Projects

· Translate reporting needs from operations, finance, and functional teams into clear delivery plans, including requirements definition, data validation, and reconciliation.

· Partner with data teams and vendors to deliver dashboards, KPIs, and operational reporting; validate file layouts, field mappings, and data quality.

Systems & Implementation Projects

· Coordinate the implementation and integration of business applications, partnering with IT, vendors, and operational teams on configuration, testing, and UAT.

· Manage system and data migration efforts during platform changes, mergers, and acquisitions, ensuring continuity for end users.

· Coordinate vendor selection, escalation, and post-launch support for assigned systems, translating between technical teams and business stakeholders.

Project Planning, Governance & Execution

· Define project scope, success criteria, timelines, and resourcing in alignment with portfolio priorities; manage scope and change control throughout.

· Ensure projects are delivered on time, within scope, and within budget using aligned best practices.

· Maintain accurate and up-to-date information in project management tools for all assigned projects.

Vendor & Stakeholder Management

· Translate project requirements and status into clear communication tailored to both operational and executive stakeholders.

· Facilitate collaboration between vendors, internal teams, and leadership throughout the lifecycle of assigned initiatives.

· Facilitate prioritization of project requests with operational, finance, and executive stakeholders.

· Promote process improvements that enhance efficiency across business teams; capture and fold lessons learned into future projects.

Continuous Improvement

· Identify process gaps and recommend improvements to how we intake, prioritize, and execute EMR/clinical application projects.

· Capture lessons learned and fold them into future projects, templates, and ways of working.

Qualifications

Qualifications:

Bachelor’s degree in Healthcare Administration, Business Administration, Project Management, or related field.
Minimum 3–5 years of project management experience, with demonstrated delivery of cross-functional operations, process-improvement, or enterprise projects.
Prior experience managing projects in a healthcare, operations, or multi-stakeholder business environment (e.g., process redesign, workflow standardization, system or vendor implementations).
Technical literacy sufficient to facilitate communication between technical or vendor teams and non-technical business stakeholders.
Strong analytical, problem-solving, communication, and organizational abilities.
Proficiency in project management software and tools; comfortable in a lean environment moving between strategic planning and hands-on execution.

Preferred Skills:

· Experience delivering projects across multiple domains—such as operations, process improvement, systems, or M&A integration—ideally in a healthcare or services environment.

· Familiarity with healthcare operations and relevant regulations such as HIPAA and PHI.

· Experience with data mapping between systems; comfort reviewing data dictionaries and file layouts.

· Ability to write or interpret basic SQL queries (e.g., to validate records, counts, or simple joins) is a plus.

· Project management certification (PMP, CAPM, CSM, PMI-ACP) is a plus, not a requirement.

· Familiarity with enterprise business systems such as ERP, CRM, EHR, or workflow platforms.

· Proficiency with Monday.com or MS Project in a fast-paced, multi-project environment.

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