Director, Product Management - Sales, Leasing, Assurance & Marketing (Property Management Products).

Role Summary

Lead a portfolio of SaaS products across Sales, Leasing, Assurance and Marketing. Own strategy, roadmap, execution, and outcomes.
Manage a team of Product Managers. Set the standard for how product works across the portfolio.
Represent the North American arm of the team, heavily involved with global peers and products.
Partner closely with Engineering, Design, Data, GTM, and Customer teams. Also work directly with global executives, with regular interaction across North America leadership.
Modernise products, including platform thinking, API‑first design, and embed AI across workflows.
Accountable for turning fragmented products into a connected platform experience that drives measurable customer and commercial outcomes.

What You Will Own

Product Strategy and Portfolio Leadership

Define and drive a clear portfolio strategy aligned to global team direction and strategy.
Translate company goals into product strategy, roadmap, and measurable outcomes.
Lead portfolio rationalization, lifecycle management, and investment decisions.
Drive platform alignment across products. Reduce duplication. Increase reuse.

AI-Enabled Product Transformation

Identify and implement AI use cases that improve customer workflows and internal efficiency.
Embed AI into core product experiences as workflows, not bolt‑on features.
Leverage LLMs, automation, and data pipelines to modernise legacy capabilities.
Partner with engineering to adopt AI‑assisted development practices.

Execution and Delivery

Ensure high‑quality roadmap execution across multiple teams and regions.
Drive outcome‑based planning. Focus on impact, not output.
Establish consistent product practices across teams.
Remove blockers and drive accountability.

Customer and Market Leadership

Maintain deep understanding of customers, competitors, and market dynamics.
Lead discovery practices that generate actionable insight.
Ensure products solve real problems and deliver measurable value.

Commercial Alignment

Partner with Sales, Marketing, and Customer Success on GTM execution.
Support pricing, packaging, and positioning decisions.
Ensure product strategy aligns with revenue and growth targets.

Stakeholder Leadership

Operate effectively with senior executives across regions.
Communicate clearly. Drive alignment across conflicting priorities.
Represent the portfolio in executive forums.

Team Leadership

Build and lead a high‑performing team of Product Managers.
Coach for strong product thinking and execution discipline.
Set clear expectations and accountability.

What Good Looks Like

Clear portfolio strategy understood across regions.
Roadmaps tied to measurable outcomes.
AI embedded in real customer workflows.
Faster delivery with higher quality.
Reduced product fragmentation.
Strong alignment with North America leadership.
Product Managers operating at a consistently high standard.

Experience And Skills

Leadership

10+ years in Product Management, including leadership of Product Managers.
Experience owning multi‑product SaaS portfolios.
Proven ability to operate at executive level.
Modern SaaS Product Management.
Strong experience with platform models, APIs, and integrations.
Deep understanding of SaaS metrics: adoption, retention, expansion.
Experience with outcome‑driven roadmaps and product operating models.

AI and Data

Practical experience applying AI in products: LLMs, automation, or data‑driven features.
Understanding of how to operationalise AI, not just ideation.
Familiarity with modern AI tooling and workflows.

Execution

Strong track record of delivering complex products at scale.
Comfortable working across distributed teams and time zones ranging from the USA to Australia, India, South Africa, United Kingdom and potentially more.
Data‑driven decision making.

Communication

Clear, direct communicator.
Able to influence senior stakeholders.
Comfortable managing tension and trade‑offs.

Domain

Real estate experience helpful but not required.
Experience in complex, multi‑product enterprise environments preferred.

Profile

You think in systems, not features.
You have a bias to action and outcomes.
You understand technology well enough to be involved in product architecture discussions.
You are able to simplify complexity.
You are comfortable with ambiguity and scale.
You raise the bar for everyone around you.
You motivate, challenge and get the best from your team.

EEO Statement

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.

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