Overview

In this role you will be the central client contact, translating requirements into action and guiding on-site delivery. You’ll develop detailed plans and quotes, control costs and resources, and manage risk to ensure seamless production. You’ll lead day-to-day on-site operations with safety in mind and nurture client relationships for future opportunities. This role sits within Creative Technology UK, supporting global live events and ensuring high-quality, profitable delivery.

Responsibilities

Collaborate with Account Management, Sales and BD to align proposals with client needs
Create detailed project plans, schedules and cost estimates
Identify resources, assign equipment and crew, and negotiate outsourced contracts
Keep CRM up to date with contacts, clients and opportunities
Carry out risk assessments and manage risk in liaison with clients
Ensure project documents are complete and properly stored
Reconcile and invoice completed work; monitor profitability, revenue and margins within budget
Provide out-of-hours callout support and assist the office when not on project work
Lead on-site project delivery and manage all production elements
Travel to sites or offices in the UK and worldwide as required
Support ISO accreditation audits

Key requirements

Good technical knowledge of displays, LED, video, audio, and lighting used in live events
Understanding of rigging and lighting fundamentals (beneficial)
Understanding of project management processes
Ability to work under pressure
Positive attitude and people skills
Strong organizational and time management skills
Good understanding of the live events industry
Good IT skills including MS Office
Good interpersonal skills
High attention to detail
Full UK Driving Licence

calm under pressure
strong interpersonal skills
attention to detail
Displays, LED, Video, Audio, Lighting
Rigging fundamentals
Project management knowledge

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