Behavioral Health Program Director - New Site

Join to apply for the Behavioral Health Program Director - New Site role at OCD Anxiety Centers. This position plays a vital role in opening and building a new site, ensuring safe, effective, and efficient implementation of direct care policies, procedures, and treatment protocols.

The Company

OCD Anxiety Centers has a true passion for bringing help and hope to underserved clinical populations. We strive to change the lives of individuals and their families suffering from anxiety, disruptive thoughts, uncontrollable worry, exhausting behaviours and rituals, and avoidance that prevent them from living fully. We are an evidence‑based practice, staying up to date with scientific research and attending international training to remain at our very best.

Job Requirements

Licensed therapist – you must be a licensed therapist to qualify for this position.
Evening hours – the position requires evening work.
In‑person, Monday to Friday from 11:00 am – 8:00 pm.
New site – the Program Director will help us open and build a new site.

Key Performance Indicators (KPIs)

Facility average symptom reduction of 65%
Facility average client satisfaction of 4.5
Facility Tour Audits: maintain 90% or better
Facility average length of stay (ALOS): target minimum of 52 days
Unused authorisations: < 100 days per month in facility
Documentation accuracy: achieve 100% at month‑close audit
Staff satisfaction: achieve a 4.0 or higher rating quarterly
Facility average of early discharges: maintain

Leadership and Management

Collaborate on motivational strategies and treatment plans.
Conduct regular reviews of treatment plans to minimise unused approved days and early discharges.
Manage and negotiate peer‑to‑peer reviews with insurance companies.
Implement initiatives to enhance employee satisfaction and address concerns identified in surveys.
Generate and present regular reports on KPIs to evaluate progress.
Lead, train, and mentor staff, fostering a culture of teamwork, achievement, and respect.
Oversee clinical integrity, referral management, and facility budget.
Ensure staff training and achievement of standardised KPIs.
Create a minimum of three SMART goals each quarter for facility improvement.

Operational Oversight

Execute facility projects per directives, goals, and budget, measuring KPIs for efficiency, revenue, and employee satisfaction.
Develop and implement strategic plans to optimise client utilisation of insurance days and achieve financial goals.
Collaborate closely with the Utilisation Management (UM) director to align program strategies with utilisation goals.
Streamline insurance authorisation processes, emphasising thorough documentation for client use of days.
Facilitate peer‑to‑peer discussions with insurance providers, ensuring clear communication and comprehensive documentation.
Utilise data analytics to track authorisation trends, client use of days, and financial outcomes.
Provide ongoing training for staff on insurance authorisation processes, documentation requirements, and effective communication in peer‑to‑peer interactions.

Facility Management

Oversee facility management to ensure compliance, policy implementation, and client record documentation.
Manage programme budgets, ensuring financial goals are met.
Provide clinical supervision and oversight for behavioural health techs.
Work with the finance department to create an annual budget with improved margins.

Training and Development

Complete Train the Trainer responsibilities, mastering group therapy and crisis management techniques.
Ensure a safe, clean, and therapeutic environment.
Cultivate a culture of leadership within the clinical team.
Identify and nurture leadership potential within the team, providing targeted mentorship and opportunities for skill development.
Advocate for the advancement of team members, supporting promotions and recognising achievements.
Implement training programmes to enhance leadership skills among team members.

Strategic Planning and Implementation

Contribute to quarterly and fiscal goals, overseeing facility functions and corporate initiatives.
Lead the development and enhancement of innovative processes and protocols to elevate client outcomes and operational efficiency.
Identify and implement creative solutions for process improvement while ensuring alignment with programme goals and standards.
Collaborate with cross‑functional teams to introduce and institutionalise innovative initiatives, adhering to programme‑specific protocols.
Evaluate the effectiveness of implemented innovations, making data‑driven adjustments for continuous improvement.
Perform other duties as assigned.

Qualifications

Master's degree in related fields and current state licensure.
5+ years of experience in mental health management.
Commitment to continuous personal and team development.
Clinical expertise and a strong knowledge base in therapy modalities.
Demonstrated leadership, integrity, and proficiency in computer applications.
Exceptional organisational, communication, and problem‑solving skills.

Preferred Qualifications

Experience in OCD and anxiety treatment.
Proficiency in Cognitive Behavioural Therapy and Dialectical Behaviour Therapy.

Disclaimer

OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities and activities at any time, with or without notice.

Equal Employment Opportunity Commission (EEOC) Statement

OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, colour, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, social, educational, and recreational programmes.

Learn More

#J-18808-Ljbffr

OCD Anxiety Centers Project Manager Jobs

Latest Jobs

Behavioral Health Program Director - New Site

New Site Behavioral Health Program Director (Evening)