Outreach Overview

Outreach is a Christian community service organization providing counseling, case management, youth development, older adult service, and community development. For 50 years, Outreach has changed the lives of thousands of individuals, children, youth, and families in DuPage County, IL, and we are seeking to hire a diverse staff of highly competent professional employees to pursue Outreach's mission to restore hope and provide opportunities for people to become all that God intends them to be.

Position: Full‑time Older Adults Program Director at Outreach Carol Stream

Outreach is hiring a Full‑time Older Adults Program Director at Outreach Carol Stream to serve as the clinical lead for senior services, providing direct clinical care, crisis intervention, and care coordination for older adults while overseeing program quality, supervision, and community partnerships. The role supports ethical practice, risk management, and strategic development of comprehensive, clinically grounded services for seniors.

Benefits & Compensation

$68,000-$72,000 per year
Paid vacation, agency holidays, sick days, and wellness days
Health, Dental, and Vision Insurance; Life insurance; short‑term and long‑term disability insurance
403(b) retirement plan
Employee Assistance Program and Employee Discount
Mission‑driven environment that fosters personal development

Responsibilities

Provide clinical assessment, intervention, and case management services to older adults experiencing physical, cognitive, emotional, or social challenges.
Conduct mental health and wellness assessments and develop individualized service plans.
Deliver crisis intervention, short‑term supportive counseling, and ongoing clinical monitoring as appropriate.
Provide advocacy and care coordination, including referrals to medical, behavioral health, financial, housing, and community‑based resources.
Maintain timely, accurate, and ethical clinical documentation in alignment with professional standards.
Provide clinical leadership and oversight of the Friendly Visiting Program, ensuring appropriate matching, boundaries and risk management practices.
Plan, coordinate, and evaluate a diverse year‑round calendar of social, educational, wellness, recreational, spiritual, and intergenerational programs that promote healthy aging, lifelong learning, and meaningful community engagement.
Manage program operations by coordinating schedules, transportation, volunteers, facilities, budgets, supplies, and resources to ensure high‑quality, mission‑aligned programming.
Promote and enhance participant engagement through community outreach, partnerships, and ongoing evaluation of program outcomes and participant feedback to continuously improve services.
Collaborate with Volunteer Services to screen and assess volunteers, assess potential risk factors, and ensure proper training in trauma‑informed and elder‑sensitive care.
Supervise and mentor interns (BSW/MSW level), providing clinical guidance, case consultation, and performance evaluations.
Partner with community agencies, healthcare providers, and housing managers to strengthen referral pathways and support continuity of care.
Contribute to program evaluation, outcome tracking, and strategic development of a comprehensive senior services model in collaboration with executive leadership.

Requirements

Master’s degree and clinical license in social work or related field (LCSW or LCPC).
Previous experience working with older adults – a sensitivity to the needs of older adults and ability to navigate the various systems surrounding work with older adults.
Sensitivity to the needs of a low‑income, culturally diverse population.
Previous experience in the nursing or medical field is a plus.
Valid Illinois driver’s license, reliable transportation, and safe driving record.
Ability to lift, move and carry event supplies (up to 25 lbs).
A commitment to Outreach’s Statement of Mission & Faith.

Outreach complies with all applicable state and federal laws pertaining to nondiscrimination in employment, including nondiscrimination on the basis of race, color, sex, national origin, age, and disability. As a religious organization, Outreach reserves the right to make employment decisions based on its religious identity, as permitted by state and federal law.

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