About New Moms At New Moms, we’re on a mission to empower young moms and their families to thrive and build brighter futures. Through innovative housing, job training, and family support programs, we serve hundreds of families each year across Chicagoland.

Position Summary The Vice President provides leadership to all of New Moms’ direct service programs: Housing, Workforce Development, Family Support, Parent Education & Recruitment, and Mental Wellness. This position is a key member of the senior leadership team and provides strategic, operational, and cultural leadership to all direct service departments. This role ensures program excellence, alignment with organizational strategy, and a unified, coaching-based approach across sites. The VP partners closely with the Chief Impact Officer and collaborates with the VP of Learning & Impact to drive participant outcomes and organizational effectiveness.

Location: Primary office located at our main office (5317 W Chicago Ave) with regular travel to Oak Park and East Garfield Park locations.

Schedule: Full-Time, 40 hours/week. This position is eligible for a hybrid schedule with a minimum of 3 days/week on-site.

What a Day Might Look Like

Meeting with program directors to review participant outcomes, service quality, or staffing needs
Reviewing program performance dashboards to identify trends and opportunities
Collaborating with HR, Finance, or Contracts to align staffing, budgeting, and compliance
Facilitating an Alumni Advisory Council meeting to elevate participant voice and strengthen programs
Supporting onsite teams at the Austin, Oak Park, or East Garfield Park locations
Representing New Moms at a community partner roundtable or funder meeting
Advancing strategic initiatives, such as program integration, innovation projects, or staff development efforts

Key Responsibilities

Provide strategic direction and vision for all direct service programs
Ensure high-quality, equity-centered, and integrated service delivery
Monitor program performance and use data to guide improvements
Lead the Alumni Advisory Council and elevate participant voice

Staff Supervision & Development

Hire, supervise, and develop Program Directors
Model reflective, values-based leadership
Foster collaboration, shared leadership, and professional growth

Operational Excellence

Ensure program compliance, including Medicaid and contract requirements
Partner with internal teams to strengthen systems, data, and reporting
Manage departmental budgets and support efficient operations

Organizational Leadership & Representation

Serve on the senior leadership team to shape strategy and culture
Represent New Moms with funders, partners, and community stakeholders
Support agency-wide initiatives, including equity, innovation, and staff wellness

You’ll Thrive in This Role If You Are:

A mission-driven leader who values equity, dignity, and participant voice
Skilled at leading leaders, especially directors and managers responsible for complex programs
Able to balance big-picture strategy with day-to-day operational realities
A supportive, reflective supervisor who builds trust and empowers teams
Data-informed with a passion for improving outcomes through coaching and continuous learning
Collaborative across departments and comfortable engaging funders, stakeholders, and partners
Adaptable, steady, and energized by solving challenges in a dynamic environment

Qualifications

Bachelor’s degree required; Master’s degree in Social Work, Public Administration, Nonprofit Management, or related field preferred
More than 8 years of experience in human services
More than 5 years of experience in senior nonprofit leadership overseeing multiple programs
More than 5 years supervising manager or director-level leaders (supervising supervisors)

Skills

Proven ability to manage program operations, compliance, and service quality
Strong leadership and organizational skills
Skilled communicator and relationship-builder
Ability to balance strategic vision with operational details
Deep commitment to racial equity, participant voice, and healing-centered care
Comfortable working across departments, with funders and regulatory partners

Other Requirements

Regular travel to program sites and partner locations in the Chicagoland area
Evening and weekend availability

Work Environment: Must be able to sit/stand for up to 8 hours, walk stairs, and lift up to 30–40 lbs (or perform with reasonable accommodation). Work environments may vary.

Benefits & Perks

Medical insurance with generous employer contribution
Dental and vision insurance
Flexible Spending Account (FSA)
Short-term disability, long-term disability, and life insurance – 100% employer-paid
Employee Assistance Program (EAP) for free counseling and resources
Generous paid time off, as well as 15 paid holidays and half days on Fridays during the summer
403b retirement plan with employer match
Professional development stipends and support
Free spiritual direction services
For licensed employees, you will receive over 20 free CEUs during onboarding and regular free CEUs throughout employment. We will cover the cost of your social work (LSW or LCSW) or professional counselor (LPC or LCPC) state certification/renewal, and will provide licensure supervision hours for staff working towards licensure.

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