Job Description

We're looking for someone who came up through engineering, understands how systems are built, and has the scar tissue from owning a product end-to-end at a fast-moving company. You'll be the connective tissue between Engineering, Product, CS, Onboarding, and Sales cutting through the noise of competing priorities to identify what actually matters for our users and drive it to completion.

Responsibilities

Own core product areas end-to-end, from discovery through delivery and iteration
Deeply understand the childcare industry, our users (childcare providers and parents/guardians), and the problems they face
Communicate directly with users through calls, chats, research, and feedback loops
Synthesize feedback from customer-facing teams (CS, Onboarding, Sales) into a clear, prioritized roadmap that reflects what matters most across our customer base and business
Partner closely with Engineering to translate customer and business needs into well-scoped, technically grounded specs
Operate as the connective tissue across teams — you'll be the person who keeps everyone aligned and moving
Make hard prioritization calls and defend them with data and customer insight
Proactively identify gaps in product experience and drive improvements without waiting to be asked

Requirements

6+ years of product management experience in B2B SaaS or FinTech, with at least 2-3 years in a Senior PM role
Technical background — prior software engineering experience or a degree in a technical discipline (CS, engineering, or similar)
Proven ability to deeply understand engineering systems, architecture decisions, and technical tradeoffs without needing to write the code
Experience owning a significant product or function at a startup, with real accountability for outcomes
Strong prioritization instincts — you've managed a flood of inbound requests and know how to say no clearly and credibly
Excellent communication skills across technical and non-technical audiences

Nice To Have

B2B SaaS or FinTech experience
Former founder or a long history of launched side projects
Experience with billing, payments, or education technology systems
Background in childcare, education, or a related vertical

Compensation

The annual salary range for this position is $175,000–$220,000 base, subject to standard withholding and applicable taxes.
Job level and actual compensation will be decided on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified.

Why Join Playground

Competitive salary + equity
3 weeks of PTO
Health, vision, and dental benefits
$1200/year education stipend
Free lunch daily
New MacBook
Collaborative and supportive work culture with a high level of autonomy and room for growth
Help accelerate our mission to make excellent child care accessible to all!

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