Manage complex and custom product projects according to specified and quoted scope
Communicate with clients, management and their team for effective problem resolution and transfer of pertinent information.
Accountable for maintaining status of projects and updating all stakeholders
Conduct client communication in a highly customer service-oriented manner and potentially expand the scope of project work as well as negotiate any extra charges associated with work performed.
Observe all safety rules and Best Practices; Follow all company policies and procedures.
All work and decisions shall be conducted in strict compliance with all company and regulatory laws.
Includes the following duties:
Schedule, track and be responsible for overall project status, progress, and performance
Coordinate internal engineering resources for electrical, mechanical, controls, and field service scopes
Liaison with internal staff, external clients, contractors, and vendors to complete various aspects of the overall project requirements
Create Work Orders, Procure long-lead time and specialized project materials
Create standardized internal documents that are necessary for assembly and fabrication of project equipment
Arrange complex/custom product project documentation, including operation and maintenance manuals, studies, reports, and drawings
Organize and participate in project meeting with both internal staff and external clients
Schedule the testing and commissioning of complex/custom product projects
Maintain a desire to learn and research topics outside area of expertise to recommend suggestions for areas of product and process improvement
Other duties as assigned by manager.

Required Experience and Qualifications

Bachelor's degree in related field or 8 years of experience equivalency
Ability to read and understand complex drawings, parts lists, and additional technical materials
Knowledge of power distribution, switchgear, generation and substations is considered an asset
Knowledge of CEC and IEEE standards is considered an asset
Effectively communicate verbally and in writing with customers and peers.
Dependable and responsible with good judgment and organizational skills.
Good customer service, time management and follow-up skills.
Self-management of assigned projects and job cost accountability to perform work within budgeted cost estimates.
Able to meet deadlines and handle multiple tasks.
Able to work with various people throughout the organization-Customer Focused.
Focus on accuracy and efficiency.
For positions that utilize a company vehicle, you will be required to have a valid driver’s license.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

We pride ourselves on our integrity and expertise. We don’t cut corners.
You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
You conduct yourself professionally, ethically, and honestly.
You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
You are on time and preplan time off.

We are customer driven

Our number one concern is our customer and our long-term relationships with them prove our dedication.
You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

We focus on growth

We are dedicated to growing the company and our employees.
You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
You seek out new assignments and assume additional duties.
You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems

Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
You efficiently and thoroughly complete assignments.
You perform work assignments independently.
You propose new ideas and find better ways of doing things.
We are efficient, reliable and no nonsense. We work hard, but we also play hard.
You follow through on commitments in a timely way.
You produce easily understandable and accurate reports that meet customer and/or Company expectations.
You actively listen. You seek advice and help as appropriate.
You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

We build strong relationships

Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
You collaborate to create the best solutions for each other and our customers.
You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information

Travel: some travel

Compensation: Compensation for this role will range from $98,000.00 to $139,000.00.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Prime (a RESA Power Company) is an equal opportunity employer. Qualified applicants will be considered without regard to
age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or
expression, disability, nationality, sex, or veteran status.

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