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Description

Job Title: Get Covered Illinois - Illinois Navigator Program

Department: Illinois Navigator

Reports to: Program Director

Job Type: Full Time, Salary, Non-Exempt

Job Location: Chicago, IL

Salary Range: $36,000-$40,000

About Rincon Family Services

Since 1972, Rincon Family Services has grown from a small clinic on Chicago's West Side into a leading provider of culturally competent counseling, crisis intervention, substance use treatment, violence prevention, education, and community services. We are committed to empowering individuals and families to improve their quality of life.

Position Description

Support the launch of Illinois' statewide health insurance marketplace, Get Covered Illinois, in partnership with the Illinois Department of Healthcare and Family Services.
Complete required training to become a licensed health navigator, maintaining certification and licensing throughout employment.
Conduct outreach and education to raise awareness about health coverage options, including Qualified Health Plans and Medicaid.

Our Values

Dedication: Providing effective leadership and quality care.
Education: Promoting preventive programming and outreach.
Accountability: Ensuring measurable success and responsible management.
Advocacy: Empowering communities and reducing stigma.
Compassion: Embracing diversity and individual needs.

Responsibilities

Complete licensing training and maintain certification.
Provide fair, accurate, and impartial information on health benefits.
Assist individuals in selecting appropriate health plans or Medicaid.
Refer clients to state agencies for grievances or questions.
Conduct outreach in diverse communities, including LEP populations.
Complete reports and participate in trainings and meetings.
Enroll uninsured and underinsured individuals.
Maintain a flexible work schedule to meet community needs.

Outreach Activities

Community canvassing and small business engagement
Developing community contacts and educational presentations
Participation in visibility events and social media promotion
Stakeholder engagement

Benefits

Health, dental, and vision insurance
Life and disability insurance
Retirement plan
Paid time off (up to 21 days in Year 1)
Employee Assistance Program
Professional development opportunities
Potential eligibility for Public Service Loan Forgiveness
City of Chicago transit benefits (for some employees)

Work Environment

Travel required for networking, conferences, and outreach activities.
Extensive computer use and occasional lifting up to 20 lbs.
Work across multiple sites and locations.

Schedule

Monday to Friday, 8-hour shifts
Some evenings or weekends may be required

Language Requirement

Bilingual in English/Spanish preferred

Qualifications

Bachelor’s degree or 2+ years related experience
Experience in nonprofit and public sector outreach
Experience working with LEP and hard-to-reach communities
Bilingual in English/Spanish preferred

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