About the Opportunity

We are seeking an organized, motivated, and customer-focused Assistant Production Manager to join our growing team. This is an excellent opportunity for an early-career professional interested in developing a career in project management, residential construction, remodeling, or insurance restoration.

Previous construction experience is not required. There are established processes, detailed Standard Operating Procedures (SOPs), and an experienced Senior Project Manager who will provide hands-on training. The right person will bring strong communication skills, intellectual curiosity, organization, and a genuine desire to learn.

Responsibilities

Train alongside an experienced Senior Project Manager to learn the project management processes, terminology, and procedures
Assist with managing residential remodeling and insurance restoration projects from production handoff through completion
Serve as a point of contact for homeowners and provide proactive, professional project updates
Coordinate project schedules, material orders, suppliers, subcontractors, permits, inspections, and other project requirements
Review project information and ensure necessary documentation, selections, measurements, and materials are accurate
Monitor active projects and help identify scheduling, material, customer, or subcontractor issues before they cause delays
Maintain accurate project notes, documentation, invoices, and status updates within AccuLynx
Assist with warranty, service, and project closeout requirements
Help resolve customer questions and concerns while escalating larger issues appropriately
Participate in occasional visits to customer homes or active project sites
Assist with additional production and administrative responsibilities as needed

What We're Looking For

Early-career professional interested in developing project management and business operations experience
Strong customer service and communication skills
Organized and detail-oriented with the ability to manage multiple priorities
Naturally curious with a strong desire to learn and understand how things work
Comfortable asking thoughtful questions, learning new terminology, and retaining new information
Ability to think on your feet and professionally navigate unexpected problems
Strong follow-through, accountability, and problem-solving skills
Comfortable working in a professional office environment within the construction industry
Previous experience in project coordination, customer service, operations, account management, construction, remodeling, or a related field is helpful but not required
Experience with AccuLynx or similar project management software is a plus

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