SEW is the # 1 Energy and Water Cloud Platform, providing

cloud-based Software-as-a-Service (SaaS) solutions for Digital Customer

Engagement, Field Workforce Engagement, and Smart AI / Machine Learning to the

Energy and Utility sector. We help utilities improve their customer service,

operational efficiency, and maximize return on investments through the SEW

platform applications leveraging the mobile, AI, Machine Learning and Cloud

technologies.

Searching for your dream job? At SEW, we strive to help

our employees find passion and purpose. Join us in changing the way the world

uses energy & water and become part of our innovative and talented team!

SEW Technical Delivery Manager

This is a key role in SEW's product delivery organization, requiring a strong business and systems integration background. The candidate should have experience in analyzing, designing and/or developing best practice business changes through technology solutions. The Technical Delivery Manager's knowledge of client technology, business landscape, and SEW product/platform integration is essential for success.

Responsibilities

Lead product delivery engagements from post-sales stage to successful delivery of the client project in terms of business scope, technologies/integration deliverables, budget, client satisfaction, and achievement of required business outcomes.
Manage all aspects of client and solution delivery (Technical/Functional).
Lead and manage the product delivery team with active communication and strong product business and engineering knowledge.
Prepare all client-facing and internal deliverables such as project/test/data/functional/integration technical plans, issues/risk registers, and weekly status reports.
Identify opportunities to provide additional value to our clients and work with the internal SEW team to share new and enhanced business use cases and technology features.
Drive continuous improvement of our delivery methodology and service offerings based on client experiences.
Demonstrate the ability to influence and consult (providing options with pros, cons, and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process, and/or technical problems.

Experience

6-10 years of experience as a technical delivery lead/manager with Enterprise Software companies and/or Consulting companies delivering software products/projects.
BS/MS in Computer Science/Engineering is preferred.
Experience in product development/engineering with .NET/SAP/Oracle/Java is preferred.
MBA is a plus but not necessary.
Proven experience leading the deployment of Enterprise Software and Customer Experience solutions in client environments.
Self-motivated, positive influence, business and technology solution provider.

*Smart Energy Water is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Project Management

Industries

Technology, Information and Internet, Utilities, and Software Development

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