About the Role

A leading healthcare technology organization is seeking an experienced Senior Project Manager to lead complex pharmacy automation implementations for hospitals and healthcare systems across North America.

This is a highly visible, customer-facing role responsible for managing large-scale projects from contract handoff through implementation, go-live, and customer acceptance. The ideal candidate will bring a strong background in healthcare, hospital, pharmacy, or medical technology project management, along with proven experience managing significant project budgets and timelines.

Projects typically range from $500K to $3M in value and can span 12-24 months , requiring a project manager who can effectively manage scope, costs, risks, resources, and client expectations.

Key Responsibilities

Lead multiple concurrent pharmacy automation implementation projects from kickoff through completion
Manage project scope, schedules, budgets, risks, and customer expectations
Serve as the primary point of contact for clients throughout the project lifecycle
Conduct project kickoff meetings and lead ongoing status and stakeholder meetings
Coordinate cross-functional teams including software, hardware, engineering, installation, and training resources
Review contracts and project specifications to ensure successful execution
Monitor project milestones and ensure delivery remains on time and within budget
Manage project-related procurement activities and vendor coordination
Identify, document, and resolve project issues and risks
Support customer go-live activities and transition to long-term support teams
Drive customer acceptance and project closeout processes
Mentor junior project managers and contribute to process improvement initiatives

Required Qualifications

Bachelor's degree required
7+ years of project management experience
Experience managing healthcare, hospital, pharmacy, or medical technology projects
Strong experience managing large project budgets and financial performance
Proven success delivering complex projects on schedule and within budget
Experience managing customer-facing implementations and stakeholder relationships
Strong understanding of contracts, project scope, change management, and risk mitigation
Proficiency with Microsoft Office and Microsoft Project
Excellent communication, organizational, and customer service skills

Preferred Qualifications

Pharmacy automation implementation experience
ERP implementation experience, ideally SAP
Experience working within a vendor, consulting, or healthcare technology environment
Experience mentoring or leading project management teams

What Makes Someone Successful in This Role?

Ability to quickly understand project scope, contractual obligations, and customer requirements
Strong budgeting and financial management expertise
Exceptional organizational and stakeholder management skills
Comfortable managing multiple projects simultaneously
Willingness to travel to customer sites when required
Ability to collaborate with international teams and work occasional off-hours to support global operations
Process-driven mindset with a focus on delivering projects successfully and exceeding customer expectations

Must-Have Experience

Healthcare, Hospital, Pharmacy, or Medical Technology Project Management
7+ Years of Project Management Experience
Complex Implementation Projects

Nice-to-Have Experience

Pharmacy Automation Solutions
SAP or ERP Systems
Healthcare Technology Vendor Experience

If you're an experienced Project Manager who thrives in a client-facing environment and enjoys leading large-scale healthcare technology implementations, we'd love to connect with you. This is an excellent opportunity to join an organization that is transforming pharmacy operations through innovative automation solutions.

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