About StarRez

StarRez is the global leader in student housing software, providing innovative solutions for on and off‑campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user‑friendly, all‑in‑one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.

The Role

As Senior Product Manager, Payments, you are responsible for end‑to‑end ownership of the payments domain, defining the product vision, strategy, and roadmap across the full lifecycle—from vision and strategy through roadmap execution, launch, and ongoing performance.

You will define product vision and strategy, shape the roadmap, and drive measurable outcomes across all StarRez products. You will combine deep customer and market insight with strong commercial judgement to ensure the product delivers both customer value and business impact.

This is a high‑impact, domain‑building role with accountability for product performance against defined KPIs and strong influence across cross‑functional teams. Working closely with Product Owners, Engineering, Design, Finance, and external partners, you will lead discovery, guide prioritisation, and ensure delivery of solutions that create meaningful customer and business value.

Role Specifics

Work Location: Remote (US) with a strong preference for candidates able to work a hybrid schedule out of our Denver, CO office
Travel: 10% (The percentage of travel is an estimation and could vary based on business need)
Reporting Structure: This role reports to the SVP, Product

Application Deadline: This role will accept applications on a rolling basis until filled.

What You Will Own

Own the product vision, strategy, and roadmap for the payments domain across products
Drive roadmap prioritisation and trade‑offs to deliver measurable business impact
Own payments performance against key KPIs, including processing revenue, adoption, success rates, cost optimisation, and reconciliation efficiency
Develop and evolve pricing, monetisation models, and partner strategies to optimise financial outcomes
Build deep expertise in payment ecosystems, customer workflows, and market dynamics to inform product direction and long‑term strategy
Lead data‑driven, hypothesis‑led product development using experimentation, customer insight, and performance metrics to guide decisions
Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and timely, high‑quality delivery
Work closely with our Partnerships team and external providers to expand capabilities, improve coverage, and unlock partnership‑driven growth
Collaborate with Finance, Go‑to‑Market, Customer Operations, and external partners to align priorities, expand capabilities, and deliver business and customer value

Required Qualifications

5+ years of product management experience, including experience in B2B SaaS and payments, fintech, or financial services
Proven experience owning a product or product area across the full lifecycle and delivering measurable business outcomes
Strong understanding of payment ecosystems, including gateways, processing, settlement, reconciliation, and reporting workflows
Strong commercial acumen, with experience connecting product decisions to revenue, pricing, and business performance
Experience with payments pricing, monetisation models, or revenue‑sharing partnerships
Experience managing products against KPIs such as revenue, adoption, conversion, and operational efficiency
Strong data fluency, with the ability to define metrics, analyse performance, and inform prioritisation and decision‑making
Demonstrated experience leading discovery and shaping product direction through customer and market insight
Experience working closely with Engineering and Design in cross‑functional, distributed teams
Strong communication and stakeholder management skills, with the ability to influence internal teams and external partners
Working knowledge of payment security and compliance principles (e.g., PCI DSS)

Preferred Qualifications

Experience in higher education, property management, or student housing domains
Experience supporting marketplace or multi‑party payment flows
Familiarity with international payments and regulatory environments (US, UK, Australia, Europe)
Experience mentoring Product Owners or working within globally distributed product teams

Benefits

Opportunity to be a part of a well‑established, high‑performance company that has been in business for over 30+ years
Full benefits including health care, paid time off, life insurance, and 401(k) plan with company match for eligible team members
A supportive team environment with emphasis on learning and development opportunities

Even if you don’t have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

US - Salary Range

$130,000—$150,000 USD

StarRez is an equal opportunity employer.

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