Senior HR & Operations Manager, Americas | Start2 Group

Start2 Group is looking for a highly organized and motivated Program Manager to support the execution of our U.S. Startup Programs. This role is ideal for someone with a good understanding of the U.S. startup ecosystem and a strong interest in startups, entrepreneurship, and global business expansion. You will facilitate programs that support international startups as they enter the U.S. market, working closely with internal teams, partners, and entrepreneurs.

Location: Office in San Francisco

Job Function: Full-time

Start: Immediately

Compensation: $110,000 annually

Key Responsibilities

Assist in the planning and execution of programs tailored to help international startups enter the U.S. market.
Ensure smooth program operations, including scheduling workshops, coordinating events, and supporting program participants, to meet deadlines and goals.
Help develop and maintain program materials, including presentations, guides, and resources for startups.
Collaborate with mentors to develop customized activities, workshops and events for startup cohorts.
Support program logistics, such as booking venues, coordinating mentor sessions, and tracking key milestones.

Community Engagement & Relationship Management

Act as a key representative for Start2 Group within the Silicon Valley startup ecosystem, fostering relationships with investors, mentors, corporate partners, accelerators, and other key stakeholders that can add value to startups that go through our programs.
Attend networking events, roundtables, and community gatherings to strengthen connections between international startups and the local ecosystem.
Act as the main point of contact to coordinate with our San Francisco co-working space.
Develop partnerships with local organizations, coworking spaces, and innovation hubs to enhance visibility and access to resources for startups.
Work with our ecosystem and community team to manage ongoing community communications, including newsletters, Slack groups, or LinkedIn groups to ensure engagement.
Assist in outreach efforts to recruit startups, mentors, and speakers for events.
Collaborate with the marketing team to create content that showcases program success stories, partner spotlights, and community events.
Support in assessing the pipeline of startups and identifying those most suited for the U.S. market.
Provide strong support to portfolio companies and contribute to the ongoing development and improvement of our U.S. programs (excluding Life Sciences).
Assist in connecting startups with mentors and advisors who have experience in scaling businesses within the U.S.
Undergo on-the-job training to provide occasional mentorship to portfolio companies, ensuring their success in the program.

Program Monitoring & Improvement

Collect and analyze feedback from program participants to improve future iterations.
Track program performance and key metrics, assisting in reporting outcomes to stakeholders.
Regularly communicate with stakeholders to ensure the timely and accurate flow of program updates and performance metrics.
Assist in adjusting and enhancing program offerings to better serve the needs of international startups.
Work closely with the marketing and program execution team to ensure effective program promotion and execution.
Collaborate with colleagues to create a positive and inclusive environment for startups.
Provide administrative and logistical support to ensure the success of each program.

What You’ll Bring to the Role

Strategic Thinking & Program Management:
Experience supporting programs that help startups grow, particularly in international expansion or scaling.
Ability to assist in the design and implementation of scalable programs that support startups entering new markets.
Stakeholder Management & Networking:
Experience establishing networks within the U.S. startup ecosystem, including startups, investors, mentors, and corporate partners.
Skilled in maintaining ongoing engagement with community members through digital channels, events, and one-on-one relationship management.
U.S. Market Expertise:
Familiarity with the U.S. startup ecosystem, including fundraising, legal, regulatory, and operational considerations for international companies.
Previous experience working with or advising international startups is a plus.
Cross-Cultural Competence:
Ability to understand and navigate cultural and business differences impacting international entrepreneurs entering the U.S.
Strong communication skills to work effectively across diverse cultures.
Proven ability to collaborate with teams in a fast-paced environment.
A team player who encourages innovation and contributes to achieving program goals.
Strong organizational skills with the ability to manage multiple programs and initiatives.
Ability to track and manage program resources effectively.

The Ideal Candidate

3+ years of experience in program management, entrepreneurship, or a related field.
A solid understanding of the U.S. startup ecosystem and the challenges faced by international companies entering the market.
A natural connector who thrives on building relationships with founders, investors, and industry experts, particularly within the Silicon Valley startup ecosystem.
Proven ability to build and engage startup communities, whether through organizing events, managing stakeholder relationships, or facilitating mentorship networks.
Familiarity with market entry strategies, corporate strategy, or consulting.
Experience working with or running entrepreneurial projects or startups.
Previous experience with international or global organizations.
Ability to work both independently and as part of a team in a fast-paced environment.
Passionate about working with international startups and helping them navigate the challenges of entering the U.S. market.
Willingness to travel domestically and internationally as needed.
Fluent in English (additional languages are a plus but not required).

What We Offer

An exciting international work environment with many opportunities to learn and grow.
An open-minded and motivated team that excels at completing tasks together, relying on excellent performance, teamwork, and humor.
Opportunity to work independently with plenty of creative freedom, openness, and space for new ideas, impulses, and methods.
A small team where everyone has the opportunity to lead projects and a voice to bring new ideas to the table.
Diverse tasks that create impact within the global startup and innovation world.
Competitive benefits, including 100% employer-paid healthcare and 401(k) options.

How to Apply

Please submit your application via email to Katrina Marsters at the address below by November 30, 2025. Along with your resume, please include a one-page cover letter that tells us about yourself, explains why you want to work at Start2 Group, and highlights why you are a good fit for this position.

Contact:

Director of People and Operations, Start2 Group, Inc.

As part of the application process, candidates will be required to complete a Predictive Index behavioral assessment to assess cultural fit and personality traits. This assessment takes approximately 6 minutes to complete and will help us understand how well your skills and personality align with the requirements of the role and our company culture. The link to the assessment is provided below:

About Start2 Group

Start2 Group is a global powerhouse taking your startup journey to the next level.

As a premier international innovation platform, we serve as the ultimate destination for growth‑oriented startups, corporations, and governments to shape and scale purpose‑driven ventures.

Founded in 2008, Start2 Group has consistently played a pivotal role in the success stories of 6,000 of startups, guiding them seamlessly from initial fundraising to global expansion. Our influence spans key markets across Europe, the Americas, Asia, and the Middle East, shaping the future of innovation on a global scale.

Join us in fostering purpose‑driven innovation across borders.

Equal Employment Opportunity Policy

Start2 Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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