Global Programs Specialist

The Oklahoma Department of Commerce is the State economic development office. Our mission is to cultivate an environment where businesses and communities can grow and thrive. We are a trusted government agency that partners with businesses and communities for strategic and sustainable growth and success, moving Oklahoma forward to becoming a top-ten state.

The Oklahoma Department of Commerce seeks to fill a Global Programs Specialist position. This position is a full-time position in the state government. Oklahoma Department of Commerce offers a comprehensive benefits package, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents. The annual salary for this position is up to $70,000 based on education and experience.

Position Overview

The Oklahoma Department of Commerce is seeking a Global Programs Specialist with three years' experience writing, managing, and reporting on grants, as well as proficiency in Customer Relations Management (CRM) metrics tracking. A successful candidate will possess excellent organizational, oral, and written communication, and research skills.

The Global Programs Specialist serves as a member of the Global Engagement Team and is responsible for the administration of the SBA State Trade Expansion Program (STEP), maintenance of international engagement data and reporting systems, and coordination of international business development activities supporting Oklahoma's global trade and investment strategy. Commerce events occur both on-site and off-site, which may require the Global Program Specialist to travel occasionally (15% of the time).

Typical Functions

STEP Grant

Draft response to annual Notifications of Funding Opportunities for the SBA STEP grant
Work with agency leadership to design the STEP grant proposal for the optimal benefit of Oklahoma small-business exporters, taking into account SBA-determined guidelines.
Administer awards among approximately 40 grantees, which entails
- Processing grantee applications for export promotion activities
- Documenting expenses eligible for reimbursement
- Facilitating reimbursements to grantees.
- Receiving feedback from program participants for metrics purposes
Interact with the SBA on all aspects of STEP, including thorough quarterly reporting on grantee activities
Communicate with companies, both written and orally, on the requirements and benefits of the program, including occasional public speaking.

CRM

Maintain and analyze CRM data in support of agency performance metrics, strategic reporting, and implementation of Oklahoma's international strategy.
Develop and distribute recurring reports tracking international engagement, export promotion, and foreign direct investment activities.
Enter and maintain records of international engagements, company interactions, events, and project activities within the agency CRM system.
Coordinate with recruiting, project management, aviation, defense, and other agency teams to support the collection and reporting of international engagement data.
Work with the CRM manager to ensure data quality and format.

Global Engagement Operations

Support planning and execution of international business development activities, including trade missions, investment missions, diplomatic and consular engagements, international conferences, receptions, executive visits, and strategic outreach activities.
Coordinate logistics, registrations, scheduling, stakeholder communications, and follow-up activities associated with international events and missions.
Other duties as assigned

Knowledge, Skills, Abilities and Competencies

Experience with grant management
Understanding of small businesses and export services
Basic accounting skills
Experience with a customer relationship management (CRM) system, experience with Microsoft Dynamics is a plus
Proficiency in MS Office
Ability to explain complex programs and procedures to the public
Vendor management experience
Excellent time management and communication
Capable of working with internal and external teams and partners
Well organized
Attention to detail
Ability to travel – a valid passport is required
Ability to work independently
Ability to work under strict deadlines

Education and Experience

Requires at least 3 years of related experience with an emphasis on grant management.
A degree/certificate in business, international relations, or a related field is required.
An equivalent combination of experience and education will also be considered.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

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Global Programs Specialist