About the Company

Our client is a fast-growing Y Combinator‑backed voice AI company transforming how businesses handle sales, support, and customer engagement at scale. Founded in 2023, they've reached $60M ARR with a team of ~40 people — a trajectory that put them at #4 on one of the most closely watched fast‑growing software vendor lists of 2025 and in the top 50 AI apps on the a16z marketplace rankings. Backed by leading investors and built engineer‑first from day one, they're now building toward a modern AI‑native CX platform where entire contact centers are powered by intelligent AI workers — not just basic automation.

The Role

As Senior PMM, you'll own how this product shows up to the market — from positioning and messaging to product launches, sales enablement, and brand campaigns. This is an 80/20 role: core PMM work anchors it, with 20% directing creative social campaigns. You'll report to the CMO, work closely with the founding team, and define messaging across buyer types and verticals — not just maintain it. High ownership, high visibility, no hand‑holding.

Key Responsibilities

Own positioning and messaging across all buyer types and verticals, including healthcare, legal, automotive, insurance, utilities, and logistics
Lead product launches end‑to‑end — strategy, narrative, and cross‑functional coordination from brief to announcement
Build and run sales enablement from scratch: toolkit, sessions, and ongoing message refresh
Drive customer and market insights; translate discovery into messaging and build case studies across key verticals
Direct brand and social campaigns (20%): concept, brief the creative team, and plan campaign bursts around launches and industry moments
Partner with Developer Evangelist on demo and technical content

Requirements

2+ years of product marketing in B2B SaaS, developer tools, or AI infrastructure
Proven track record owning product launches end‑to‑end — not just contributing to them
Strong messaging instincts: knows what to say and how to brief others to execute it
Experience building sales enablement programs from scratch
Comfortable with technical products; can translate complexity into clear value
Moves fast and makes good decisions under ambiguity

Nice to Have

Background in AI infrastructure, CCaaS, or contact center space
Experience marketing to both technical and business buyers
Has directed social campaigns with real organic reach
Strong aesthetic sensibility and POV on brand
Prior startup experience
Base: $180K–$250K (set by interview performance, not current salary or negotiation)
Meaningful equity; three cash/equity balance options to choose from
100% medical, dental, and vision coverage
Monthly wellness reimbursement
Monthly commute reimbursement
Phone and internet contribution
Relocation provided ~$10,000

Location

Redwood City, CA — onsite

Interview Process

Intro call — 15 min with talent team
CMO meet and experience screening — 30 min
Final onsite with cross‑functional team — 2 hrs

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